Analytics Solution Associate

We are seeking an experienced and highly effective team player to join the Card Pricing Execution Team and this position sits within the Marketing Growth and Innovation (MG&I) organization of Card Services. You are expected to be highly motivated, analytical, extremely detail oriented, and an exceptional problem solver who takes pride in owning issues from the beginning to end delivering great Stakeholder/Customer experiences.

As a Analytics Solution Associate  in the Card Pricing Strategy team, you will review and provide oversight for potential exceptions of critical functions such as Fees, Interest, Product Trade, SCRA Refunds, etc.; reviewing, analyzing and dispositioning control monitoring report exceptions. You will support and collaborate with Senior Analysts and Pricing Managers to help build and maintain processes and tools that optimize card pricing execution processes, drive ongoing performance, and support overall departmental goals.

Job responsibilities

• Possess strong relationship skills and ability to communicate across all levels of the organization, building consensus across cross-functional teams collaborating to solve customer facing issues & remediations and answer business stakeholders pricing related inquiries.
• Excellent project management & problem-solving skills and the desire to help continually improve operations & processes.
• Pricing and/or data analysis experience a plus (Teradata, Oracle, SAS, etc.)
• Develop automated analytical workflows (SAS, Alteryx, Python)  to triage, disposition, and prioritize exceptions more efficiently.
• Build and maintain automated workflows using tools such as Alteryx, Python, SQL, Snowflake, and related data platforms.
• Evaluate and Ideate opportunities to apply AI / GenAI / intelligent automation to improve investigative analysis, control documentation, operating procedures, knowledge retrieval, issue summarization, and workflow efficiency.
• Support the development of scalable monitoring and decision-support solutions, including rule-based automation, anomaly detection concepts, and AI-assisted productivity use cases where appropriate.
• Ability to resolve complex assignments with little supervision and ensure projects are completed according to established timelines.
• Ability to present complex information in an understandable and compelling manner ensuring & providing clear communication to process owners.
• Excellent verbal, written communication, presentation and facilitation skills

Required qualifications, capabilities, and skills

• Bachelor’s degree in statistics, economics, mathematics, or engineering  with analytical solutions development, automations and banking analytics experience.  
• Experience in developing automation frameworks and end to end solutions leveraging Alteryx, python, SAS and Snowflake.
• 5+ Experience with SAS/Snowflake/Python for data analysis, automation, workflow optimization, or reporting enhancements
• Ability to work in a fast-paced, highly dynamic environment with a strong desire & aptitude to learn and adapt to new technologies.
• Ability to effectively manage multiple priorities and deliverables with flexibility that does not compromise results.
• Knowledge of mainframe systems such as TSYS. Excellent verbal, written communication, presentation, and facilitation skills
• High level of proficiency in MS Office applications: Advanced in Excel. Basic in Word and PowerPoint
• Bachelor’s Degree required
• Experience/familiarity with AI-enabled operational transformation, workflow orchestration, and reporting automation with Intelligent automation / GenAI productivity use cases.
• Exposure to enterprise AI enablement, LLM-assisted workflows, or automation transformation programs.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.