Remediation & Corrections Analytics - Quantitative Analytics - Senior Associate

The Consumer and Community Banking (CCB) Remediation and Correction functional area cares for the identification, classification, and correction of customer impacts caused by business process or operational breaks within CCB.  Within the this function, the team focuses on correcting the impacted accounts via recalculating and/or crediting  finance charges, fees, and rewards balances;  correcting/changing finance charge and fee structures; initiating customer communications, etc. 

As a Quantitative Analytics Analyst Sr in Remediation & Corrections Analytics, you will support various lines of business, including Home Lending, Auto, Consumer & business banking , Cards and Wealth Management. The Analyst will perform end-to-end testing of the case requirements and analysis on code against those requirements and execution plans; while confirming correct usage of data sources, standard code, adherence to guidelines and regulations, and following best practice standards

Job Responsibilities:

• Identify scenarios based on Correction Case requirements 
• Perform validation on cases resulting from difficult, complex, multilayered, data intensive business problems.

• Effectively communicate with BA/Developers and PMs on the issues identified

• Develop test plan, code and macro validation procedures, job aids, tools and approaches and effective communication of defects
• Perform code to business requirement validation
• End to end ownership of correction cases 
• Develop test scenarios for each logic and business requirements
• Write queries and run frequencies to validate population and output files

• Ensure correct formatting and logic of all output files

  Required qualifications, capabilities, and skills 

• Under -Graduation / Post-Graduation degree in a quantitative discipline; Math, Finance, Statistics, Economics, or equivalent work/training is required.
• 8+ years of experience in requirements a SQL and SAS Developer or related role
• Must have ability to understand complex SQL queries 

• Banking experience in one or more US consumer credit portfolios (Mortgage, Credit Card, Auto, Consumer and Business Banking)

• Basic knowledge on Alteryx
• Focused attention to detail, analytical & inquisitive with high standards for quality and accuracy

• Strong communication skills (both written and verbal)

  Preferred qualifications, capabilities, and skills

• Prefer querying skills in SAS, SQL, Python  and  Snowflake environment’
• Base and Advanced SAS Certified and  working in Snowflake/Alteryx will be an added advantage.
• History of effective multi-tasking, expectation setting, and escalation of issues, where appropriate
• Strong communication and interpersonal skills, ability to interact with individuals across departments / functions and with senior level individuals. 

• Able to work effectively under pressure and in a rapidly changing environment to meet deadlines.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.