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The Solution Architect Sepcialist supports the execution of the Solutions strategy and roadmap that supports BT’s commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering & architecture excellence.
The role is to work with business and operational stakeholders, software engineers, architects to provide compelling E2E Solution, helping build and integrate with backend systems and APIs; and contributing/aligning to business needs/delivery timeline.
The role is key to providing outstanding service to our customers by maintaining and improving the products we supply them with.
• Applies specialist technical expertise to develop and advise approach on a range of complex, high impact and high risk customer solutions and define the architectural strategy for the Service domain
• Accountable for defining and maintaining the architectural roadmap for the respective domain
• Creates, owns and implements the technical solutions and inputs into the roadmaps for the respective domain
• Liaises with CFU, Operational, Architectural and customer stakeholders, ensuring business needs are met through assurance of the design
• To work with programme managers and colleagues across BT to ensure programmes /projects are successful
• Supports inlife issues and supports knowledge management across the team.
• Manages and works to deliver in Agile environment
• Explore, propose and consider AI driven solutions
The skills you’ll need to succeed
• TMF implementation experience and knowledge of other equivalent Frameworks
• Solution Architecture - You can drive the implementation of the E2E solution framework in collaboration with senior business and operations stakeholder
• Product and service knowledge - You demonstrate subject matter expertise in complex telecom infrastructure, products and services. Specially in the fixed networks area and Ethernet products. Understanding of the Network design. You develop scalable and re-usable solutions to address business requirements
• Be agile - You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer
• Technology excellence - You maintain a deep expertise in emerging technology trends. You use specialised skills and knowledge to guide the business and develop content to support the sharing of complex technical information. Experience of solutions using Salesforce, Vlocity, Ciena BluePlanet
• Improvement focus - You collaborate to identify how work activities across teams are related and highlight inefficiencies. You help to remove barriers and find the resources or support needed to improve processes
• Exposure to AI Tools and Implementation experience in any domain will be added advantage/preferred.
Experience you’d be expected to have
Mandatory
• Agile - Experienced in working within an agile team and aware of the associated development practices and ceremonies.
• Communication – ability to communicate solutions to people of varying technical skill, work as a part of broader project teams.
• Should have deep knowledge and experience of at least one telecommunications related technology covering either of the following areas: WAN/SDWAN/LAN/Ethernet/IPVPN
• Continuous upskilling and ability to quickly learn new technologies
• Should have prior hands-on experience on designing end-to-end solutions in the Telecommunications domain
• Should have good knowledge of eTOM or ITIL or similar standards in the telecoms space
• Showcased expertise on a project or a specific piece of work or led a project outside of the core areas of your expertise
• Made decisions in ambiguous situations using incomplete information or differing opinions (e.g. unclear deliverables)
• Volunteered for extra responsibility such as project team involvement/leadership
Preferred
• AI Tools knowledge and implemetation
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
hackajob is partnering with BT Group to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.