RAN Performance Architect

Job Details

Job title

RAN Performance Architect

Reports to (job)

Senior Manager, RAN Performance & Optimisation

Team

RAN Performance & Optimisation

Location

Any BT Core site

Job Dimensions

Converting wider BT project requirements into a set of deliverables that are needed to manage the performance of the RAN.

Hours

Full Time (37.5 hours per week)

No. Direct Reports

0

Career Level

D

Why BT Group?

We’ve always been an organisation with purpose; we connect for good.   You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport. 

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before.  So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.  If that’s you, and what you’re looking for. 

We’d love you to be part of our future.

Why this job matters

This role has a direct impact on:

·        EE/BT current & future Network Performance, Network Efficiency & Subscriber’s Experience (inc Emergency Services Network).

·        Ability to maintain & strengthen EE/BT position as #1 UK mobile network and push for global top ten network.

·        Positive/Negative perception/PR of Network performance/customer experience.

·        influencing our internal/external stakeholders and suppliers to deliver the Best Network objectives.

What you’ll be doing – your accountabilities

The skills you’ll need to succeed

·        Accountable for the assessment of new products, services and capability uplift projects into the RAN Performance, Optimisation and Design teams.

·        Accountable for converting those requirements into a fully costed operational RAN Performance & Optimisation solution and/or operating model.

·        Work with stakeholder teams to gather inputs and ensure proposed model works for the end users and is feasible from a tooling/process perspective.

·        Accountable for defining appropriate KPIs, SLAs and mechanisms for monitoring new capability or contracts.

·        Regularly review ongoing operational models/processes for improvements in ways of working and cost effectiveness.

·        Provide technical thought leadership.

·        Provide effective stakeholder management into projects and peer teams.

• Good understanding of RAN Performance analysis and what counters and KPIs mean.
• Good understanding of the parameters that effect RAN Performance, Service and End User experience.
• Good understanding of 4G, 5G and Mission Critical mobile network architecture and how RAN fits into, influences or is influenced by the wider mobile network.
• Use of operational support systems (OSS) tools and systems.

Leadership accountabilities

Experience you’d be expected to have

·        Looking in:

o   Owning outcomes; I take the right decisions that benefit the broader organisation.

·        Looking out:

o   Delivering for the customer; I execute brilliantly on clear priorities that add value to our customers and the wider business.

o   Commercially savvy; I demonstrate strong commercial focus, bringing an external perspective to decision-making.

·        Looking to the future

o   Growth mindset; I experiment and identify opportunities for growth for both myself and the organisation.

·        Experience of working for a mobile network operator, vendor or managed service supplier.

·        Experience of working on RFI’s and RFP’s.

·        Understand commercial impact of technical requirements.

·        Worked as part of a team managing 3^rd party performance would be advantageous.

·        Transformation experience

·        Understanding of ITIL v4 concepts and practices.

·        Managing relationships with stakeholders to deliver required outcomes.

·        Managing multiple priorities and effectively communicating to ensure alignment.

Key decisions

The BT way

Compliance with all BT policies is mandatory and applies to all BT employees. Policies can be accessed via the Policy Portaland should be adhered to in-line with Standards of Behaviour Policy & Procedure and the Being trusted: our code.