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At DXC Technology, we’re people first. Why? Because it’s people that get the job done.
We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.
We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh.
This is a full-time, position working a 37.5-hour week Monday – Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.
Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance.
Responsibilities:
Desktop / Laptop / VDI build, configuration and deployment to end users
Software installation / deployment
Asset and peripheral deployments
In depth investigation into issues to pass back to 3rd line support
Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
Hardware installation / upgrade / break fix for desktop, laptop, and server
Smartphone support (Andriod & iOS)
VIP support
Service Desk cover as required
Assisting with customer projects
What we're looking for:
Microsoft Windows 7 and 10 Operating Systems – Deployment, configuration
Support Microsoft Office 2010 onwards
Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels
Good written communication: concise and accurate call logging, documentation, and email correspondence
Good time management / organisational skills
Work well as part of a team or independently
Desirable skills / qualifications:
Microsoft Windows 7/10 training and certification
Legacy O/S
Active Directory management
Understanding of SCCM
Exposure to Win11
Exposure to Entra, Azure and ZScaler
Understanding of McAfee EPO
What We Will Do For You
Competitive compensation
Pension scheme
DXC Select – Our comprehensive benefits package (includes private health/medical insurance, , gym membership and more)
Perks at Work (discounts on technology, groceries, travel and more)
DXC incentives (recognition tools, employee lunches, regular social events etc)
Still reading? We’d love to hear from you — apply today.
hackajob is partnering with DXC Technology to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.