Area Data Owner Senior Associate - Service Product

Join us as an Area Data Owner and lead the charge in using data to accelerate product development and drive business growth. You will play a crucial role in ensuring data quality and protection, enabling faster innovation, and enhancing the Chase customer experience.

As an Area Data Owner within the Service Product Group, you will collaborate with area product owners and technology directors to ensure data governance and modernization. Your role will be pivotal in delivering data that meets quality and safety standards, while partnering with the Analytics team to enhance business value through data-driven insights.
You will serve as a subject matter expert, coordinating between providers and consumers to ensure business data is understood, fit for purpose, and integrated into analytics platforms. Your accountability extends to identifying and mitigating data risks throughout the data lifecycle in compliance with Firmwide policies and standards.

Job Responsibilities:

• Develop operational procedures for data delivery supporting business operations and strategic objectives.
• Define and document data requirements for key stakeholders.
• Leverage expertise to define metadata and classifiers for critical business data.
• Execute processes to identify, monitor, and mitigate data risks across the data lifecycle.
• Partner with technology and business resources to investigate and remediate data issues.
• Collaborate with partners to resolve data issues promptly.
• Develop relationships with data providers and consumers across various functions.

Required Qualifications, Capabilities, and Skills:

• 3+ years of industry experience in a data-related field.
• Subject matter expertise in business or product data or processes.
• Proven ability to execute via internal partnerships.
• Excellent interpersonal and communication skills.
• Analytical thinking and problem-solving skills.
• Structured thinker with good business acumen.
• Bachelor's degree required.

Preferred Qualifications, Capabilities, and Skills:

• Preferred experience in operations data.
• Technical knowledge of data management and governance, big data platforms, or data architecture preferred.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans