E-CRM Marketing Executive

As a CRM Marketing Executive at CMC Markets, you will own the build, optimisation, and reporting of multi-channel lifecycle campaigns that reach millions of clients worldwide. Based in Warsaw, you’ll report to the Customer Lifecycle Marketing Manager and collaborate daily with product, data, and regional marketing teams. Your mission: Deliver personalised customer journeys that drive activation, retention, and lifetime value across our global footprint.

Key Responsibilities

• Develop and manage customer communication flows across email, push, in-app messaging, and SMS, ensuring campaigns are timely, relevant, and engaging

• Run experiments (A/B or multivariate tests) to improve customer engagement and campaign effectiveness

• Ensure marketing communications are accurate, well-tested, and aligned with compliance requirements

• Support monitoring campaign performance metrics and recommend improvements to optimise customer lifecycle touchpoints

• Coordinate with internal teams including creative, product, and regional leads to ensure alignment and timely asset delivery

• Maintain campaign documentation and ensure knowledge is shared across stakeholders

Requirements

• 1-2 years of experience preferrably in digital marketing or email marketing

• Comfort working with numbers and basic performance data

• Performance-driven, strong attention to detail and organizational skills

• Experience with HTML/CSS or marketing automation platforms is a plus - training will be provided

• Proactive communicator with strong written and verbal English skills; German or French are a plus

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.