Technology Risk & Controls Lead

As a Tech Risk & Controls Lead in Cybersecurity Technology & Controls within JP Morgan Chase, you will be responsible for managing the identification and mitigation of operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to business-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of Global Technologies risk posture and its impact on the business. Your knowledge of risk management principles and practices will enable you to drive solutions and effectively work with a diverse team in a dynamic risk landscape.

In this role you will lead the execution of the Compliance and Operational Risk processes for the Cybersecurity and Technology Controls (CTC) organization. Your focus will be on ensuring compliance with firmwide policy including proper alignment of risk to operational processes, timeliness of risk remediation strategies, and ongoing reporting to senior managers. You will collaborate with process owners, LOB and business stakeholders, control owners, Audit, and Compliance, Conduct and Operational Risk (CCOR) while working alongside a team of controls professionals to ensure organizational adherence to firmwide requirements for the identification, recording, reporting, and governance of compliance and operational risk issues.

Job Responsibilities:

• Manage cybersecurity controls in readiness for internal audit exams; ensure consistent engagement with appropriate process owners during exam execution
• Provide advisory support to process owners and in leadership on emerging risks
• Prepare and distribute transparent reporting to leadership and escalate issues as needed
• Ensure complete and timely responses to queries and maintain an accurate record of responses 
• Ensure compliance with firmwide Compliance and Operational Risk Issue Management standard and procedure
• Identify, escalate, and implement solutions for operational process improvements 
• Collaborate with stakeholders in a consulting role to add value and address unresolved critical problems

Required Qualifications, Capabilities, and Skills:

• Obtain 5 plus years in technology risk management processes, IT Risk Management Frameworks, internal controls and compliance.
• Strong executive communication skills, the ability to influence direction, negotiate, and collaborate with others
• Critical thinking, analytical, and problem-solving skills
• Adaptable to changing priorities in a fast-paced, collaborative, team-oriented and cross-functional environment
• Self-motivated and confident decision-maker with the ability to lead, challenge and influence change 
• Synthesize data quickly and communicate analysis succinctly and professionally
• Proven ability to manage operational programs, meet strict deadlines, and drive process improvements

Preferred Qualifications:

• Ability to maintain professional documentation for internal and external reporting purposes
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio)
• CRISC / CISSP or other relevant Industry certification is a plus 
• Familiarity with regulatory frameworks (e.g., NIST, ISO) 

#CTC

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.