Senior Product Associate

The Self-Directed Investing product organization within J.P. Morgan Wealth Management empowers clients to take control of their financial futures by providing a comprehensive suite of digital tools and resources.  We focus on delivering an intuitive and seamless online investing experience, enabling clients to independently manage their investment portfolios with confidence. The organization is committed to innovation, client satisfaction, and maintaining the highest standards of service, making it a key component of J.P. Morgan's holistic wealth management offerings.

As a Senior Product Associate in

Self-Directed Investing division, you will play a pivotal role in enhancing the digital experience for our wealth clients.  You will be responsible for managing and supporting a variety of features that allow clients to better understand their portfolio and how their investments are performing. Your role will involve collaborating with cross-functional teams, including design, engineering, and data analytics, to deliver meaningful enhancements on web and mobile. You will leverage your analytical skills to identify opportunities for improvement and implement innovative solutions.

• Collaborate with design, engineering, analytics, and marketing teams to discover, develop, and build product enhancements
• Design solutions to meet customer needs, informed by client insights from a variety of sources, and validate success with analytics and feedback.
• Define and execute a roadmap that delivers against objectives 
• Create new experiences using discovery processes, and experimentation, informed by customer insights and data
• Provide clear vision and scope documentation, workflows, detailed business requirements, use cases and other materials as needed to support UX design, development and infrastructure
• Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication 

• 3+ years of investments related product management experience with proven track record of delivery of new products and features
• Experience authoring business requirements, defining user stories and leading execution including bringing together cross functional teams within an Agile development framework
• Significant experience with consumer digital product development, using discovery best practices and agile delivery methods
• Demonstrated track record of adapting to a rapidly changing business environment, ability to quickly assess situations, act decisively and capitalize on change
• Excellent presentation and communication skills
• Industry involvement: staying abreast of industry trends and issues
• Commitment and self-motivation suitable to a start-up team in a large organization

• Familiarity with an array of financial instruments and experience in self-directed brokerage industry a plus
• Experience in online investing product management a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.