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hackajob is partnering with Version 1 to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Role Summary
The Client Partner is the senior commercial leader responsible for the strategic and financial success of one or more UK Public Sector accounts. They own the full customer relationship, contract portfolio, and revenue performance – ensuring delivery excellence, protecting existing run-rate, and driving profitable growth.
Acting as the single point of accountability, the Client Partner ensures we maximise spend within existing contracts as well as leading pursuits for core opportunities (typically <£20M TCV) and orchestrating specialist pursuit teams for major opportunities. They work closely with Account Managers, the Delivery Organisation, Practice Leads, Pre-Sales, and Partner teams to deliver value for customers and achieve Version 1’s growth objectives.
Key Responsibilities
Strategic & Commercial Leadership
Own the commercial and contractual relationship for assigned accounts, ensuring profitable revenue delivery and sustained growth.
Develop and execute multi-year account strategies that align with customer goals and Version 1’s sector objectives.
Lead pursuits for core opportunities (<£20M TCV) and direct specialist hunters for large, complex opportunities.
Ensure account-level profitability, customer satisfaction (CSAT/NPS), and adherence to commercial targets (Revenue, TCV, Margin).
Drive strategic alignment with Version 1’s partner ecosystem (AWS, Microsoft, Oracle, etc.) to create differentiated customer value.
Customer Success & Delivery Excellence
Work with one or more Senior Delivery Partners to ensure delivery excellence and customer advocacy, recognising that delivery performance sits within the Delivery Organisation.
Enable, drive, and track delivery-led selling to expand our footprint within existing contracts.
Build and maintain executive-level trust, positioning Version 1 as a long-term strategic partner.
Respond proactively to any decline in customer confidence or satisfaction, ensuring issues are addressed collaboratively and transparently.
Internal Collaboration & Leadership
Maintain overall accountability for the account while ensuring joint ownership with delivery counterparts.
Where account management support exists, direct and maximise the value of that role to enhance engagement, retention, and growth.
Orchestrate the wider team – including Delivery Organisation, Practices, Pre-Sales, Partners, and commercial specialists – to deliver unified account outcomes.
Create shared accountability and ensure Version 1 consistently presents as one joined-up organisation to the customer.
Qualifications & Experience
Extensive experience in a senior client-facing or account leadership role within a technology services or solutions environment.
Proven ability to deliver commercial success through revenue retention, account growth, and strategic expansion.
Demonstrable experience leading pursuits and managing end-to-end customer lifecycle across delivery, commercial, and technology functions.
Experience in the UK Public Sector market with a strong understanding of procurement frameworks, contracting models, and digital transformation trends.
Excellent stakeholder management and communication skills, with the ability to influence senior executives and internal teams.
Strong commercial acumen and ability to balance customer success with profitability.
Track record of working with technology partners such as Microsoft, AWS, and Oracle to drive joint value propositions.
Key Measures of Success
Achievement of revenue, TCV, and profitability targets for assigned accounts.
Growth of existing accounts through extensions, renewals, and expansion of services.
Customer satisfaction (CSAT/NPS) consistently at or above target.
Successful pursuit and closure of new opportunities, both direct and partner-led.
Demonstrated collaboration and alignment across Version 1 delivery, practice, and partner teams.
hackajob is partnering with Version 1 to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.