Lead Software Engineer- Platform (Connectivity/Networking)

At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.

As a Lead Software Engineer at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on Cloud Engineering. 

This team is at the heart of a cutting-edge cloud-native AWS infrastructure that powers the Chase UK bank that is trusted by over 2 million customers. You will be exposed to a wide spectrum of technologies such as Kubernetes clusters, connectivity, databases, kafka clusters, as well as numerous opportunities to create automations to eliminate toil and improve developer experience. 

We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move among squads within the tribe.

Job responsibilities

• Maintain and improve our AWS cloud infrastructure to ensure the bank’s 24/7 operation with a focus on stability, performance, security and compliance
• Maintain and improve stability, security and performance of connectivity for our customers, in-between AWS accounts, as well as in-between Chase and third parties
• Maintain, design and create automation scripts and tooling using a variety of programming languages (Bash/Python/Go) as necessary
• Maintain and build a cloud platform for application developers and provide support to improve their SDLC and developer experience
• Manage and interact with vendors and other areas of the business to plan improvements and coordinate project efforts
• Participate in on-call rota

Required skills

• Experience managing public cloud infrastructure using infra-as-code technologies (we use Terraform with AWS)
• Strong knowledge and operating experience in at least one CDN provider (such as Akamai/CloudFlare)
• Familiarity with network monitoring and diagnostic tools
• Optimize network performance through continuous analysis and improvement of connectivity patterns
• Strong understanding of network protocols, such as TCP/IP, DNS, DHCP, ICMP and VPN
• Experience with configuring and managing reverse proxies (such as Traefik, NGINX, HAProxy, etc)
• Good knowledge of Kubernetes clusters' operations (we use EKS)
• Good knowledge of programming using a modern language (Java/Python/Go)
• Excellent understanding of DevOps principles and SDLC best practices
• Excellent communication and collaboration skills
• Strong analytical and problem-solving abilities

Nice to have capabilities

• Familiar with software engineering security best practices in a cloud environment
• Experience developing unit, integration and end-to-end software tests

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