Principal Technical Program Manager

If you are a strategic thinker passionate about driving solutions in Project Management, you have found the right team. This prominent position combines strategic thinking – about industry trends, firm specific initiatives and relevant technology – with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business.

Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. 

Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. You will also create and maintain communication templates and other marketing assets and support our people agenda through collaboration and preparation for global meetings. This role provides an excellent opportunity to leverage your strong communication, organizational, and analytical skills in a dynamic and transformative environment. 

Job Responsibilities 

• Articulate our transformation strategy, progress, and impact in a way that resonates with and is aligned with DPRE and CCB objectives 
• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration 
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks 
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes 
• Assist in the preparation of materials for management reporting and maintain and track submissions and deadlines 
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies 
• Support initiatives including AI opportunities 

Required Qualifications, Capabilities, And Skills

• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives 
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments 
• Ability to analyze information, connect the dots and articulate clear strategy, outcomes and key messages 
• Self-starter, able to work autonomously, with strong time management skills; efficient at multitasking and able to work under pressure to deliver multiple business demands on-time, to a high standard 
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives 

Preferred Qualifications, Capabilities, And Skills 

• Prior Senior Business Management and/or Leadership experience

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.