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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Campaign Operations team is seeking a highly skilled and motivated individual to support marketing campaign operations. This role will play a key part in driving marketing campaigns and ensuring consistent operational support for end users. The individual will focus on providing support to marketing operations teams across divisions as well as headquarters. We are looking for someone with advanced proficiency in marketing automation tools and a strong understanding of industry best practices in marketing operations.
Job Description
Core Responsibilities
Drive end-to-end execution of marketing campaigns using Adobe Campaign Classic (ACC v8), ensuring high quality, scalability, and on-time delivery
Design and implement complex campaign workflows, including advanced segmentation, targeting logic, and deployment strategies
Translate business and marketing requirements into technical campaign solutions and customer journey workflows
Work closely with Division partners to understand pain points and collaborate with technology partners and HQ teams to resolve
Build, execute, and optimize cross-channel customer journeys using Adobe Journey Optimizer (AJO)
Partner with cross-functional stakeholders (Marketing, QA, Data Engineering, Product teams) to ensure seamless campaign delivery and alignment with business objectives
Perform campaign validation, monitoring, and troubleshooting to ensure operational excellence and minimal production issues
Continuously analyze campaign performance and execution processes to identify optimization opportunities
Demonstrate a proactive learning mindset by adopting new Martech capabilities, tools, and industry best practices
Contribute to standardization, documentation, and continuous improvement of campaign operations within the Martech ecosystem
Disclaimer:
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
hackajob is partnering with Comcast to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.