Operation Analyst -Investment Operations

Join us as an Operation Analyst -Investment Operations where you will execute and settle transactions for Wealth, PMS, and Advisory clients across Equities, Derivatives, Mutual Funds, Bonds, MLDs, IPOs, and Managed Products. Maintain security masters and ensure accurate daily pricing across products. Process investment payments, asset transfers, and record income receipts. Resolve daily reconciliation breaks, ensuring accuracy and completeness of data. Provide sign-off to the Client Reporting team for monthly client statements. Ensure timely completion of BOD and EOD processes. Support processing of advisory fees and PMS management fees.

To be successful in this role, you should:

• Ensure flawless execution and settlement of transactions with strong operational controls

• Consistently meet defined service levels and turnaround times (TATs)

• Demonstrate a process-improvement and efficiency-driven mindset

• Coordinate effectively with internal stakeholders such as Banking, Compliance, and Technology teams

• Manage external stakeholders including Fund Houses, Banks, Custodians, and Product Issuers

• Escalate operational issues proactively and in a timely manner to senior management

Essential Skills / Basic Qualifications:

• CA / MBA / Postgraduate / Graduate (Commerce)

• Fair understanding and hands-on experience with capital market products including Mutual Funds, Bonds, Equities, and PMS

• Fair understanding of SEBI regulations pertaining to Mutual Funds and Advisory / PMS services

• Strong communication and interpersonal skills

• Proficiency in advanced MS Excel

Desirable Skills / Preferred Qualifications:

• Working knowledge of Wealth Spectrum

• Experience with Miles (Integra) system

You may be assessed on the key critical skills relevant for success in role, such as:

• Accuracy and timeliness of transaction execution and settlement

• Ability to resolve reconciliation breaks and manage exceptions

• Adherence to regulatory and operational controls

• Stakeholder management and communication effectiveness

• Continuous improvement and operational efficiency orientation

Job location is Mumbai.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.