Product Designer – Client Experience, Private Bank Digital, Senior Associate

JOB DESCRIPTION

Description

Are you ready to help shape the future of private banking for US clients at the world’s premier global financial institution? We’re seeking a talented Product Designer (Senior Associate) to help drive the evolution of our US client-facing authenticated digital experience. In this impactful role, you will contribute to redefining how our clients interact with their finances, delivering seamless, user-centric digital experiences that set new standards for the industry.

As a hands-on designer, you’ll focus on executing UX/UI design work, collaborating closely with business and tech partners, fellow designers, content strategists, and researchers to bring digital products and services to life for our clients and advisors. Your expertise will help translate complex financial journeys into intuitive, elegant solutions that strengthen client-advisor relationships and deliver measurable impact.

If you are passionate about experience design, eager to deliver transformative solutions, and ready to make a meaningful impact on the future of private banking, we invite you to join our global design team to help define the next era of digital client experiences.

Job Responsibilities

• Execute UX/UI design work for the authenticated digital experience for US private banking clients, translating complex financial challenges into simple, elegant, and user-centered solutions.
• Deliver high-quality design assets, prototypes, and specifications, ensuring a high standard of craft and attention to detail across projects.
• Design using both existing design systems and contribute to the development of new and emerging design systems to ensure consistency, scalability, and innovation across digital products.
• Collaborate with product managers and cross-functional teams to implement design solutions that align with business goals and deliver cohesive, high-impact experiences.
• Present and articulate design decisions to stakeholders and team members.
• Advocate for user-centered design, accessibility, and inclusive practices, ensuring every product delivers exceptional value.
• Apply the latest AI, emerging technologies, and industry trends to keep our products at the cutting edge of digital finance.

Required Qualifications, Skills, and Capabilities

• Portfolio link required in resume (please include passwords if protected).
• Bachelor’s degree in design or equivalent practical experience.
• 5+ years of experience in experience or product design, with a proven track record of executing and delivering user-friendly solutions and scaling digital products.
• Experience designing for a consumer or financial services setting or another regulated, data-dense industry.
• Strong team collaboration and communication skills. Ability to deliver high-quality UI through hands-on design and creative execution.
• Effective communication skills, with the ability to present and explain design decisions.
• Skills in stakeholder management and cross-functional collaboration, with experience partnering with product managers and teams.
• Proficiency in Figma and hands-on usability testing.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.