Supply Chain Professional - New Product Launch

Closing Date: 17th April 2026

About the role

Successful New Product Introduction, which is the lifeline of any consumer sales-related business, ensures we offer our customers the best and the latest products that meet their needs and in line with market launches.  It is therefore key that this role manages/co-ordinates all the stages of the product introduction through the end-to-end supply chain function, ensuring that all areas of the supply chain are geared up ready to support from the creation of the new product codes, through to the first dispatches on time, every time. Failure to execute effectively risks delayed launches, lost revenue, and customer dissatisfaction during critical market releases. This role operates with significant autonomy and is expected to influence senior stakeholders across Consumer.

What you’ll be doing

End-to-end ownership

• Own supply chain readiness for new product launches across Mobile, Consumer Electronics (CE), Customer Premise Equipment (CPE) and Refurbishment.
• Ensure all systems, processes and partners are aligned to support launch dates
• Plan for success on end-to-end supply chain processes from ranging decisions to on-time first dispatches to customers

Stakeholder & partner leadership

• Collaborative cross-functionality with Technology, Propositions, Finance, Marketing and Portfolio teams
• Influence decisions and resolve challenges with all stakeholders.
• Partner closely with Supply Chain Quality and external refurbishment suppliers to deliver best products.

Continuous improvement & sustainability

• Challenge existing GTM processes and implement improvements
• Develop scalable GTM approaches for new market electronics and own-brand CPE products
• Actively support Consumer sustainability objectives

Essential skills/experience

• Strong Communication – Able to clearly share information, updates and requirements across teams to keep product launches on track.
• Stakeholder Management – Builds strong working relationships, aligning cross‑functional teams and influencing decisions to support successful launches.
• Process Documentation & Planning – Creates clear, structured documentation and plans that support smooth, repeatable end‑to‑end supply chain processes.
• Organisational Skills – Handles multiple tasks, priorities and product streams in a timely manner with accuracy and attention to detail.
• Collaboration – Works effectively with Technology, Propositions, Finance, Marketing and external suppliers to ensure supply chain readiness.
• Excellent Problem-Solving – Quickly identifies challenges in the launch process and drives solutions to maintain delivery timelines.

Desirable skills/experience

• Excel proficiency.
• SAP/ASC/JIRA experience.
• Experience in supply chain, logistics, project management, quality assurance.

Our package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. 
You can design the package to suit you and your lifestyle. Your core benefits include: 

• 10% on target annual bonus 
• Access to an online private GP 24/7 for you and your immediate family  
• Market-leading paid carers leave with up to 2 weeks off  
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay 
• Discounted EE and BT products, including mobile and broadband 
• Market leading Pension scheme – 5% from you and 10% from us 
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. 

Ready to connect for good and help shape the future? Apply now.

At EE, we’re harnessing the power of technology to bring people together and make life better.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. 

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. 

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. 

[For corporate TA within Consumer]

EE is the UK’s largest mobile network and a core brand within BT Group’s Consumer unit. Many of our roles are employed by EE but work across a growing, multi‑brand Consumer environment – supporting customers across our family of brands, BT, EE and Plusnet.

You’ll benefit from EE’s strong people proposition, development opportunities and culture, while helping shape the future of consumer connectivity at scale.