AVP - Process Improvement Risk COO

Join us as an AVP - Process Improvement Risk COO at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. 

Our team specializes in Process Automation and Transformation for Risk Functions, focusing on efficiency, control enhancement, and datadriven decisionmaking. We collaborate closely with crossfunctional partners to deliver scalable solutions that strengthen risk management and operational performance. 

To be successful in this role as an AVP - Process Improvement Risk COO, you should possess the following skillsets: 

• Should be able to identify and monitor risks and issues, to plan and implement appropriate responses for mitigation or resolution, including escalations as required. Ability to inspire, coach and empower others to deliver on a shared vision and outcomes for transformational change: leading by example and building strong relationships. 

• Hands-on coding experience or a strong understanding of coding principles to efficiently interpret data - Python/SQL/API integration & JSON/XML handling 

• AI / ML & Intelligent Automation - (OCR, NLP)/ Chatbot development (e.g., Power Virtual Agents) 

• Automation Platforms & Tools -Power Automation/Apps and Sharepoint Automation 

Some other highly valued skills include: 

• Self-driven learning mindset with the capability to quickly understand, explore, and adopt emerging automation platforms, AI features, and technical updates to enhance solution effectiveness and stay future-ready. 

• Ability to work seamlessly with Risk Functions, IT, QA, compliance, and change management teams to ensure aligned expectations, smooth communication, and successful endtoend automation delivery. 

• Skilled in understanding business processes, capturing clear requirements, and designing efficient, scalable automation solutions that address pain points and align with enterprise standards. 

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. 

This role is based in our Pune office. 

Purpose of the role

To gather, analyse, and present risk data in a clear and concise manner to stakeholders across the organisation, facilitating informed decision-making, risk mitigation, and regulatory compliance.

Accountabilities

• Development and maintenance of a variety of risk reports, including credit, market, operational, and liquidity risk reports, and regulatory reports.
• Extraction of risk data from various sources, including internal systems, risk models, and external market data feeds.
• Analysis of risk data to identify trends, patterns, and outliers, and assess the impact of risk exposures.
• Monitoring key risk indicators and metrics to identify emerging risks and track the effectiveness of risk mitigation strategies.
• Development and implementation of risk reporting improvements and automation initiatives.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.