Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced individual to join this team in the role of Senior Product Design Lead.
In this role, you will:
- Define and drive vision: Translate customer needs and business goals into a clear, inspiring design vision. Set the strategic direction for digital experiences that scale across journeys, products, and channels.
- Lead and develop a high-performing team: Manage, mentor, and grow a team of 10–15 designers. Build a strong, inclusive culture that enables people to thrive, and raise the quality bar through structured feedback, coaching, and development.
- Champion quality and accessibility: Own the end-to-end design standard. Ensure consistency, usability, and accessibility across all experiences by evolving our use of design systems and advocating for inclusive, user-centered design practices.
- Collaborate with influence: Act as a strategic partner to senior stakeholders in Product, Tech, Research, and Business. Build trusted relationships, challenge thinking where needed, and represent the customer voice in decision-making forums.
- Stay strategically hands-on: Remain close to the work—whether guiding design reviews, refining strategy, or occasionally contributing to critical design artefacts. You bring craft, but also know when to delegate and step back.
To be successful in this role you should meet the following requirements:
- Proven design leadership at scale: Extensive experience leading multidisciplinary design teams in complex organisations, ideally within regulated environments such as financial services, healthcare, or telecoms.
- Impactful design portfolio: A portfolio that shows a blend of strategic thinking and hands-on design across UX, UI, interaction, and systems, demonstrating clear impact on users and business outcomes.
- Strong strategic and delivery balance: An ability to think big and set long-term direction while pragmatically navigating day-to-day priorities, blockers, and delivery pressures.
- Excellent stakeholder management: Exceptional communication and influencing skills, with a track record of shaping outcomes through collaboration with senior cross-functional partners.
- Recognise thought leadership: A clear point of view on the future of product design, with a track record of driving design maturity, influencing best practices, and elevating design’s role within the wider organisation.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
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