Operations Associate

About Dexory

As a child, did you ever dream of building robots? We did.

At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together.

We're only interested in the best ideas, no matter where they're from. We're doers. Game-changers.

Out-of-the-box thinkers who put merit before all else. A group of ambitious and disciplined individuals who are passionate about turning theory into rubber, metal and results.

Only with immense heat and pressure are diamonds formed, and our high-performance, high-reward culture isnʼt for everyone. We bend the rules. We say it as it is. We donʼt quit. We keep ego and bureaucracy in check to help our operation stay agile and performing at its peak. We're a place where careers are defined, and we'll give you all the tools youʼll need to make your mark.

This opportunity doesnʼt present itself everyday. This is your chance to be a part of something truly revolutionary.

The foundations for success have been laid, but we're only just getting started. Are you ready for the fight?

*We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture.

Role: 

We have a fantastic opportunity to join our growing team based at our brand new U.S. HQ in Nashville, Tennessee. This role will be the first dedicated operations hire and will play a key role in the ramp-up and continued scaling and improvement of our U.S. facility. You will play a crucial role in ensuring the smooth and efficient day-to-day operation of our office whilst providing facilities and general support in all things operations. You will essentially be the glue that holds the physical space together, enabling the team to execute as required, with your remit expected to grow over time 

Responsibilities:

• Ensuring the smooth running of our offices and warehouse facilities
• Being the go-to person for office management queries, liaising with internal stakeholders and managing external service providers.
• Overseeing guest/visitor experience onsite ensuring a positive welcome for our visitors.
• Own the Health & Safety administration; ensuring First Aid and Fire Safety compliance is updated on a weekly basis, performing checks on emergency lighting, defibrillators, fire extinguishers, and fire alarm systems. Updating our H&S platform regularly. 

• Conduct regular inspections to ensure that all facilities and equipment are properly maintained. Administration of security passes.
• Managing receipt and distribution of incoming stock & materials
• Carrying out basic goods inward QC activities - such as documentation, part count, identification and condition
• Booking items into stock and updating inventory records accordingly
• Managing the GI supplier rejections and returns process 
• Performing regular and accurate stock-taking duties
• Manage & organise 3rd party couriers
• Assistance with packing of Robots for delivery to events & customer sites
• Other ad-hoc duties as required. 

Requirements:

• 3+ years of general operations experience 
• Experience managing relationships with multiple 3rd party service providers

• Good written & communication skills, with the ability to train and impart knowledge onto others
• A flexible and proactive mindset with a can-do attitude
• Forward thinker, problem solver and able to work on their own initiative with minimal supervision
• Able to prioritize tasks within a fast and challenging environment
• Experience of stores inventory management systems
• Experience with hardware / mechanical build components (i.e. nuts, bolts, hand and power tools, sheet metal, etc) - desirable
• Experience operating forklift / scissor lifts - desirable
• Working knowledge of health and safety rules and regulations

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. 

You will also receive:

• Private healthcare via Bupa with 24/7 medical helpline 
• Life insurance
• Income protection 
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support 
• 25 holidays per year 
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office 

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training