Equality, Diversity & Inclusion Manager

Description

At Heathrow, Diversity and Inclusion lie at the heart of our strategy, championed by senior leadership and empowered by passionate colleagues and our networks. We’re committed to building an inclusive culture where everyone can bring their true selves to work, fostering openness, innovation, and belonging. Our strategy aims to attract, retain and develop diverse talent, ensuring excellent passenger service and team performance. While we’ve made strong progress, our journey continues as we strive to be a truly inclusive employer where every voice is valued.

The ED&I Manager will partner with a wide range of internal and external stakeholders to drive the delivery of Heathrow’s ED&I agenda. They will focus on implementing initiatives that have been set out in Heathrow’s Diversity & Inclusion strategy. Building and maintaining effective working relationships across Heathrow, particularly within the People team and with diversity networks, they will provide support and data-driven insight – playing an important role in supporting Heathrow to be a diverse and inclusive employer. 

Responsibilities

• Overseeing and implementing ED&I initiatives that support Heathrow’s strategic objectives and business goals
• Guiding and coordinating Diversity Network governance, ensuring clear aims and robust delivery plans for each network
• Providing expert advice on ED&I best practice, fostering a positive culture and embedding ED&I across all activities
• Analysing ED&I data to identify trends, inform strategic decisions, and monitoring progress throughout the business
• Developing and managing initiatives such as reverse mentoring, pledges, and accreditations to promote inclusive leadership and strengthen ED&I

Qualifications

• Solid knowledge and experience supporting equity, diversity & inclusion activities  
• Ability to build strong relationships and influence at all levels, including senior leaders
• Experience managing projects or programmes, with the ability to coordinate multiple workstreams and deliver activity to time and quality
• Good communicator and brand ambassador; able to represent ED&I internally and Heathrow at external events
• Comfortable with dealing with sensitive topics and information
• Data literacy, with confidence in analysing data to drive meaningful change