Flow Optimisation Planner

Summary

We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.

All the details

As a Flow Optimisation Planner, you will help improve the end to end flow of goods throughout our network so stores receive what they need at the right time. You will play a key role in supporting the transformation of our supply chain and in the introduction of new National Distribution Centres (NDCs), using insight, collaboration and analytical thinking to identify opportunities, remove blockers and enable resilient, efficient product flow. Working closely with teams across Supply Chain, Logistics, Category and Finance, you will support proactive planning, smooth seasonal peaks, strengthen decision making and help ensure our network remains robust and future fit.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

• Strengthen partnerships with Supply Chain, Logistics, Category and Finance teams to enable better decisions and smoother operational flow.
• Support the development and delivery of a proactive flow optimisation framework that identifies constraints across the network.
• Use data and insight to optimise volume flow through National Distribution Centres (NDCs) and Regional Distribution Centres (RDCs), smoothing peaks to keep service levels strong.
• Improve processes and management information so insight quality increases and manual effort reduces.
• Contribute to the successful transition into new National Distribution Centres (NDCs), supporting operational readiness and ongoing improvement.

Who you are

• A strong collaborator who builds trusted relationships across varied teams.
• Highly numerate with an analytical mindset and advanced Excel capability.
• Skilled at combining complex data and process inputs into clear, actionable insights.
• An engaging communicator who presents information clearly and simply.
• Motivated, curious and proactive in identifying opportunities to improve how we work.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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