Sr Technology Manager - MDM

If you are interested in leading a high performing Technology team that drives building iconic customer experiences by leveraging data, your career search ends now!

Well curated and trusted data is what powers customer experiences at CarMax. As we enable more and more digital experiences for our customers, we need to ensure the data that drives those experiences is comprehensive, accurate, and available. We are looking for a Senior Manager of Technology to lead the Master Data Management team at CarMax!

About This Job

The Senior Manager of Technology for Master Data Management is a key leader in providing reliable and scalable data management capabilities across the enterprise. The Senior Manager will be responsible for the talent selection and career development of a team of passionate software and data engineers, who closely partner with source data systems to centralize, enrich, and provide additional quality controls of the data that is critical for operational systems that helps build a customer 360 solution . The ideal candidate will have a passion and understanding of Master Data Management and will have the substantial experience in software engineering, data engineering, and cloud engineering practices that are necessary to ensure the data is ready to support mission-critical capabilities that drive CarMax’s iconic customer experience.

Essential Responsibilities - What you will do

Strategic planning and Results Focus

• Prioritize objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations.
• Deliver on commitments by being results focused while efficiently leveraging team talent.
• Think strategically - identify goals for the team while working to remove impediments.
• Evaluates root cause to multi-layer problems and identifies impacts beyond the immediate team/department. Breaks down complex plan into digestible and manageable action plans.

Communication

• Persuasive and influential communicator – able to explain complex or intangible concepts to stakeholders at all levels
• Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.
• Leverages a balanced network across various levels to influence.
• Partner with business stakeholders, peer groups, the IT management team, and key associates to get buy-in on strategic efforts.

Team Leadership and Development

• Lead and empower a team of Engineers with varying levels of experience.
• Demonstrate the ability to connect the daily work to the organizational vision and inspires the team to contribute by sharing the “why”.
• Attract, recruit, retain and coach a strong team of skilled and engaged associates.
• Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training, and advocacy.
• Drive associate engagement while leading through other leaders where necessary.

Technology and Methods:

Our Master Data Management engineering team leverages a broad complement of best-in-class systems, methodologies and technology including:

• MDM tool - Reltio
• Integration patterns including REST APIs, Eventing, Bulk Uploads
• DevOps Practices and Culture
• Dual-Track Agile
• Net/.Net Core, Azure, Microservices Architecture, Snowflake
• While this role is not “hands on keyboard,” we challenge our Sr. Managers to remain curious of innovative technology while also broadening their knowledge of CarMax functional areas.

Qualifications - What do you bring.

• Passionate about information technology, data management, and data pipelines.
• Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels.
• Good listener – weighs input from multiple perspectives when forming opinions and recommendations.
• Collaborative and team-oriented work approach.
• Experience gaining buy-in among a large, diverse group of stakeholders.
• Experience managing, training and mentoring others in software and data engineering.
• Able to easily motivate and inspire team members, peers, stakeholders, and executives.
• Innovative; thinks beyond boundaries.
• Analytical; solves problems at root cause and prioritizes effectively.
• Continuous learner and improvement mentality; never satisfied.
• Comfortable speaking to large audiences and executives.
• Flexible and open-minded; proactively seeks input from others.
• Entrepreneurial drive and spirit; enjoys working in a fast-paced environment.
• Handles constructive criticism with ease; adapts easily and efficiently to change.

Education and Experience:

• BS degree in Computer Science or Engineering
• 7+ years of experience in Information Technology with 5+ years of Technology development and implementation
• 5+ years of experience managing direct reports.
• 5+ years of experience required leading software projects leveraging Agile practices, required.
• Experience with any MDM tool like Reltio/Informatica/Microsoft Dynamics etc. preferred.
• Understanding of Data Governance/Data stewardship concepts
• Experience with building a customer 360 solution and/or Product Information System a plus.

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas Technology Hub in Plano, TX and have a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars is bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.