Scrum Master

Having started in 2006 with just three team members, we've evolved into a multi-brand, ecommerce giant with offices worldwide and a passionate team of over 4,000. In the past year alone, we've achieved remarkable milestones including automating our Sheffield distribution centre, launching our US warehouse, and initiating our tech re-platforming.

In Tech, we’re proud to support every function. We’re a digital-first company that is totally cloud native. We embrace change and future-proof the business, delivering critical customer facing and internal stakeholder facing systems. Everything from colleague tech to frontend websites and apps, buying and merchandising tooling, and all that’s in-between, we take care of it. Our ideas support and drive the Group’s agenda.

Your Team

A small team of delivery focused Scrum Masters, supporting Scrum & Kanban squads across our department by increasing Agile maturity and along with our Product Owners, ensuring deliveries and throughput remain on track.

Your Role - Tasks and Responsibilities

·      Educates the team and company on how to use Scrum/Agile practices

·      Encourages self organisation and works towards teams becoming self sufficient

·      Has knowledge of the Scrum guide content as well as information not located in the guide and the ability to apply it practically

·      Assesses the maturity of both the team and company and coaches to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation

·      Working with the Product Owners to increase ownership and maturity levels as well as backlog grooming/maintenance & dependency management

·      Encouraging the team to proactively remove impediments and stepping in to help when they can’t

·      Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged; with an emphasis on problem solving & team unity

·      Facilitating getting work done without coercion, assigning, or dictating the work

·      Facilitating discussion, decision making, and conflict resolution

·      Assisting with internal and external communication, improving transparency, and radiating information

·      Tracking retrospective actions and ensuring that they get completed as part of continuous improvement

·      Providing all support to the team using a servant leadership style whenever possible, and leading by example

·      Can adapt to shifting circumstances while maintaining stability

·      Ensure delivery remains on track by pointing out issues and holding the teams to account

Your Skills, Knowledge and Experience

Required

·      Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory. In the case of low maturity levels then positive team development trajectory should be shown as well as an understanding of blockers to increased maturity

·      Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

·      Knowledge and experience of numerous well documented patterns and techniques for filling in the gaps left in the Scrum approach (eg: Multiple burndown techniques, Retro formats, bug handling approaches, sprint disruption strategies etc)

·      Comfortable working on multiple Scrum teams simultaneously

·      Kanban / ScrumBan knowledge

Preferred

·      First level Scrum Master certification (PSMI preferred)

·      Second level Scrum Master certification (PSMII)

·      Experienced in sustainable mid-high level organisational change

·      Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory

·      Knowledge of other Agile approaches

·      Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing

·      Applicable knowledge of the technologies used by the team

·      Previous experience as a team lead

·      Excellent communication and mentoring skills