The Role

The Lead IT Systems Engineer will work in a challenging, hands-on environment supporting a Federal agency and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. This role will work seamlessly with the ISSM and other IT Security staff to create a holistic and fully integrated IT Security organization for the overarching Program.

The ideal candidate will embrace challenges and excel in a high-pressure work environment. They will utilize their technical expertise as a key contributor to Lumen’s digital transformation while embodying our 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Allyship.

Location

This is a fully remote position open to candidates based anywhere in the U.S. and requires U.S. Citizenship with eligibility to obtain government security clearances necessary for this role.

The Main Responsibilities

• Participate in the planning, design and implementation of enterprise security architecture.
• Provide administrative support for information security systems and applications, specifically providing DNS support via Infoblox platform.
• Serve as a team member to support the analysis of general network technical problems and provide recommendations and technical support in solving these problems.
• Lead and contribute to DNS project status meetings and wrap-up/post-mortems.
• Develop scripts and automations as necessary to import/verify data processing.
• Technical input to major service outage root cause analysis and corrective action reports consumed by Lumen and customer agencies teams.

What We Look For in a Candidate

Required Qualifications

• 10+ years of experience in Information Systems, Networking, Web Infrastructure, or other IT-related field with a Bachelor’s degree or equivalent professional experience.
• Hands-on experience leading DNS & DDI implementation and support in an IT role.
• Leadership skill experience to be comfortable in driving technical project meetings, and develop collaborative, scalable solutions presentable to technical and executive levels.
• Providing constructive experience guidance on potentially compromising solutions delivery scenarios putting DDI services at risk.
• Must be available 24/7 for Network Outages and Maintenance window work and for rotating on-call or work after hours as needed.
• Strong architecture and operations technical skills in understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
• Demonstrated ability to perform in high pressure scenarios, demonstrating a sense of urgency while simultaneously managing competing priorities.
• Proactive approach to providing status updates on assigned work and preparing for and estimating turnaround times for future deliverables.
• Willingness to try, learn and mentor with the team, enhancing what Lumen offers with new ideas and technologies.
• U.S. Citizenship and active Public Trust suitability or eligibility to obtain required clearances upon hire.

Preferred Qualifications

• Significant experience with server management and solution integration into large enterprise and/or public networking environments.
• Extensive experience in DNS, DHCP, IPAM “DDI” related services - Configuration and Management.
• In-depth knowledge of DNS & DNSSEC/BIND/EDNS0/ECSE3A/RPZ, NTP, IPAM, DHCP, NAT, IPv6 & IPv4.
• Experience with Infoblox architecture and implementation or comparable DNS platform.
• Working knowledge of and experience with Microsoft Active Directory, Linux/Unix, service management and networking protocols for BGP, OSPF, Anycast, GTM/LTM, CDNs, forward and reverse proxy techniques and using APIs in large telecommunications organizations are a plus.
• Deep understanding of Information Assurance frameworks and Federal information security requirements (e.g. ISO 27000 series, NIST 800-53 and 800-171, NIST RMF, NIST Cybersecurity Framework).
• Previous work experience with Department of Defense (DoD), Intelligence Community, or other government agency (e.g. DHS, DOE, Veterans Affairs, etc.).
• Demonstrate an understanding of balancing security risk, cost, and delivery requirements.
• Strong critical thinking and analytical skills, demonstrating a creative and strategic approach to problem solving.

Compensation