Delivery Manager

In this job, you’ll be responsible for the brilliant delivery management of transformed customer journeys that support our consumer-facing product strategic roadmap. You’ll do this by ensuring successful end-to-end delivery planning, enabling e2e and front to back customer solutions to be delivered and business outcomes achieved.

What you’ll be doing

• Lead communication with stakeholders and set-up and facilitate Digital tribe portfolio ceremonies including planning and delivery syncs
• Facilitate squads to deliver business value, through coordinating dependencies and resolving impediments; ensuring that the e2e Digital solution is able to be delivered, including where there are third party suppliers involved
• Work in partnership with the wider business to orchestrate solutions that drive innovation and future digital thinking
• Manage risks and dependencies across in your tribe, and escalate and track impediments
• Create and sustain relationships across the business to enable efficient and effective delivery
• Take the lead for delivery based on primacy, and work in partnership to support when you do not have a prioritised view

Experience you'll have

• Strong stakeholder management; ability to drive strong, open and sustained communication channels both within Digital tribes and with the wider stakeholder community.
• Expertise in agile methodologies and digital product development
• Competent in project methodology (Agile & Waterfall)
• Be a self-starter and not rely on being told what to do or how to do it
• Experience in delivering a large number of projects and change initiatives in matrix environment
• Professional/technical expertise in digital project management
• Proven experience of managing work through the software delivery life cycle in a development team

Benefits

• An annual on-target bonus of 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• There’s also great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’