Vice President, Program and Product Management - AI

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast’s developer experience team, DevX, makes our engineering teams better, faster, and happier in the work they do. We know that when our engineering teams have the tools and processes they need to succeed, they’ll deliver amazing results for our business. We know, too, that the engineering tools landscape is changing quickly with the introduction of AI tooling into the software development lifecycle. This isn’t just a technical change: it’s a change in how we think about our work. DevX is leading the way at Comcast to safely, effectively, and empathetically bring the benefits of these new tools to our teams and their work. The VP, Program and Product Management – AI, is key to delivering these benefits. This role will have a key strategic impact by designing and leading our programs to deliver beneficial changes to our engineering teams. Transformation doesn’t just happen.  It takes planning, alignment, and partnership both inside DevX and with our key partners in the overall Comcast engineering community.

Job Description

WHAT YOU WILL DO  

• Senior-level position to create, lead, and engage with Steering Committees across the Comcast footprint.

• Lead and dedicate efforts for the adoption of AI into the Comcast software development lifecycle. 

• Lead the implementation of a hub and spoke adoption and training model. 

• Focus on execution and transformation. 

WHAT WILL YOU BRING

• A strong background in transformation, with aligning program management skills. Additionally, a demonstrable background of motivating and leading through change will be crucial for this leader. 

• An understanding of the dynamics of an engineering team – not in terms of specific technical aspects, but from the way a team needs to work internally, and with its partners, to be effective. 

• Superior communication skills (i.e. active listening, elicitation, etc.), alongside hearing and synthesizing needs appropriately, to build and support relationships across our business with varying needs, outcomes and priorities.

• Strategic thinking and adaptability, as well as strong change management, in efforts to build a flexible and strategic pathway to adoption and results with technologists, DevX product managers, and our partners. 

WHERE YOU'LL MAKE AN IMPACT

• This role will make a real, tangible impact on the delivery outcomes of our engineering teams. We can measure the benefits of the changes to both speed and quality. Your work will drive both, and with it, improvements from all the engineering teams in Comcast. 

• Change is hard. Through your planning efforts and with your people skills, you’ll help the organization through the change that AI will bring to our teams. 

REQUIRED SKILL SETS

• Proven experience in change management, product strategy, or enterprise transformation. 

• Exceptional influencing skills — leads through trust and credibility, not authority. 

• History of deploying tools or programs across matrixed or federated organizations. 

• Technically conversant in AI tooling, Agile and SDLC (without needing to be a hands-on coder). 

• Comfortable operating in ambiguity and managing across a complex stakeholder landscape. 

• Familiarity with, or willingness to learn, evolving AI tools (e.g., Copilot, ChatGPT, internal prompt libraries). 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Net Promoter Score (NPS); Business Strategies; Innovation; Product Management

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +