Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Employee Platforms team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
- Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
- Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
- Drives the adoption of site reliability practices throughout the organization
- Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
- Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience
- Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible
- Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
- Provides personalized coaching for entry to mid-level team members
- Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
- Supports the adoption of site reliability engineering best practices within your team
- Should complete SRE Bar Raiser Program
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
- Ability to code and demonstrate data fluency
- Ability to initiate and implement ideas to solve business problems
- Passion for learning new technologies and driving innovative solutions.
hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
