Product Delivery Manager -UAT

Join us for a rewarding opportunity to lead Automation Testing and enhance customer experiences in the mobile space.

 

As a Vice President Product Delivery Manager within the Payments team, you will execute our roadmap and assist with automated and grey box testing. You will collaborate with cross-disciplinary teams, focusing on mobile and CXO technology to deliver impactful user experiences.

Job responsibilities

• Lead, mentor, and inspire a team of data automation engineers and leads across multiple domains and source systems, fostering a culture of innovation and excellence.
• Design and develop high-volume, low-latency tools to support the testing of Digital wallet products.
• Document and prepare Credit Card Test Data, Test Scripts, and Test Cases based on journeys.
• Partner with testing leads and teams to assist in testing large, visible cross-functional initiatives.
• Assist application developers and payment services teams in identifying and resolving problems.
• Design, develop, and assist in creating manual & automation test scripts.
• Plan and execute application testing with process owners, business and Digital product managers, and development teams.
• Provide testing support for large, complex, technology-dependent programs and projects.
• Manage defects to monitor and report on defect resolution.
• Drive continuous improvement by exploring innovative solutions for design review and implementation.

• Implement ideas from concept through to execution, including root cause analysis.

   

Required qualifications, capabilities, and skills

• Proven experience leading automation engineering teams. and experience in API and UDF automation scripting
• Strong understanding of the Software Development Life Cycle, contributing to all phases.
• Strong experience in Credit Card Payments, Third Party Wallets, and Tokenization.
• Experience in BDD/TDD and test-driven development.
• Strong hands-on experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and test automation frameworks (Selenium, Java, Python, etc.).
• Deep understanding of customer needs and pain points, using insights to guide product development and prioritize high-value features.
• Proficiency in data analytics to inform product decisions and improve user experience and business outcomes.
• Strong collaboration skills with engineering, design, and business teams, effectively communicating product goals and progress to stakeholders.
• Excellent organization and time management capabilities. Ability to coach and mentor team members with a mindset of curiosity, ownership, and accountability.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.