Vice President of Product - Payments Platform

JOB DESCRIPTION

Do you love improving the lives of millions of customers and merchants by building innovative products? Are you excited about creating a fintech platform that fuels the next wave of growth in payments? Join the Wallet and Lending Innovation team, where talented product leaders are revolutionizing payment experiences and promoting the expansion of digital payments.

The Wallet and Lending Innovation organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming the buying and selling experiences for millions of our customers and nurturing the growth of digital payments.

As a VP of Product in Connected Commerce on the Wallet and Lending Innovation organization, you will conceptualize the next generation of payment platforms, drive innovative thinking, and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a strong inclination for innovative thinking. We are looking for product leads that can foster a culture of innovation, learning, and collaboration. As a leader on the team, you will be responsible for creating a vision and a roadmap, driving product development lifecycle, monitoring the platform performance, and scaling the payments platforms to millions of customers.

Job Responsibilities:

• Define and manage roadmap for the product line; establish vision and strategy for the product/platform
• Create and conceptualize platforms and products from 0-1, including driving build and scale
• Define features and communicate requirements to engineering in clearly written documentation
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Drive the design and implementation of robust Settlement and Reconciliation platforms, services, and data pipelines to ensure accuracy and reliability in payment processing and reporting
• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
• Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills:

• 5+ years of experience in financial services and product management
• Experience in online payments including digital wallets and money movement
• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
• Passion for understanding customer needs and demonstrated ability to build scalable platforms
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities, and skills:

• Candidates with Fintech background or payment platform experience shall be preferred
• Experience building and scaling Settlement and Reconciliation platforms, services, and data pipelines within payments or financial services environments
• Demonstrated expertise in designing solutions that ensure accurate transaction settlement, reconciliation, and reporting across complex payment ecosystems

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.