Lead Technical Program Manager - Global Banking

JOB DESCRIPTION

Are you ready to help support and drive innovation and efficiency across Global Banking Technology. 

As the Lead Technical Program Manager within the Commercial & Investment Bank, you will streamline program operations, promote financial discipline, and ensure clear, consistent messaging across the organization. This role is ideal for a highly organized, clear communicating, detail-oriented professional with strong technical acumen and exceptional stakeholder management skills. The successful candidate will streamline program operations, drive financial discipline, and ensure clear, consistent messaging across the organization.

Job responsibilities

• Develop, maintain, and deliver high-quality executive reports, dashboards, and presentations for senior leadership. Synthesize complex program data into actionable insights for senior leadership.
• Oversee program budgets, track expenditures, and support financial planning and forecasting. Ensure alignment with organizational financial goals and compliance with internal controls.
• Craft clear messages and compelling communications for internal and external audiences. Support the Chief Business Technologist in preparing executive updates, announcements, and strategic messaging.
• Liaise between the Chief Business Technologist and key stakeholders, ensuring timely information flow and alignment on priorities.
• Streamline program management processes, identify operational efficiencies, and implement best practices to support the organizations initiatives.
• Monitor and track program risks and issues, escalate critical items, and support resolution efforts to minimize impact on business objectives.
• Plan, organize and facilitate key meetings, workshops, and events. Prepare agendas, track action items, and ensure follow-through.
• Maintain accurate records of program activities, decisions, and communications. Ensure documentation is accessible and up-to-date.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Exceptional communication skills with ability to tailor messaging to different audiences across all organizational levels 
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Experience with budgets of $5M+ and complex vendor management with strong financial acumen in budget planning, forecasting, and variance analysis 
• Thrives in fast-paced, high-pressure environments with competing priorities and tight deadlines 
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Proficiency with project management tools, event technology platforms, and data analytics to drive operational excellence 
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Applicable certificiations

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.