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hackajob is partnering with American Express to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space but also creating new attack vectors for fraudsters. Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters.
The Agentic Commerce Fraud Risk team is looking for an energetic and high-performing Senior Manager to drive implementations and capability deliveries. This exciting and critical position will be responsible for managing a complex delivery roadmap of agentic commerce projects, coordinating with partners to ensure smooth and organized delivery. The role works very closely with Fraud Risk colleagues around the globe and with enterprise partners including Global Servicing, Labs, Enterprise Digital, Technology, and ensure we are doing it the right way
Key Responsibilities:
Understand key digital payment product constructs, the associated data (digital & traditional), the relevant risk vectors, and the strengths & limitations of existing capabilities and controls
Develop, enhance, and monitor capabilities and controls that support industry leading fraud rates as well as best in class customer experience for agentic product launches and product enhancements
Partner across multiple stakeholders to align on business requirements and provide clarifications to product & technology team on feature solutions.
Facilitate meetings, coordinate change management activities, prepare documentation, and ensure project deliverables are met
Conduct adhoc data analysis as needed and share insights with leadership, partners, and stakeholders in a simple, clear, and compelling way
Qualifications Required:
Strong understanding of the credit card and digital payments ecosystem
Ability to influence and drive alignments across multiple business stakeholders, without direct authority
Strong project management and communication skills to work effectively in a team environment
Ability to write crisp, concise, accurate business requirements
Ability to adapt to changing priorities within a fast-paced area of the business
Demonstrated thought leadership abilities and will to win
Ability to learn quickly and work independently with complex, unstructured initiatives
Strong problem solving, analytical, and communication skills
Basic experience with data processing tools such as SQL, Hive or Python
Comfortable with Agile methods, mindset, tools, and processes
Undergraduate Degree in a relevant field (such as: Economics, Statistics, Computer Science, Mathematics, Finance, Operations Research, Engineering)
3 years or more professional experience in financial services
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
hackajob is partnering with American Express to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.