As a Sr. DevOps Engineer, you will be part of the Cloud Platform team, which is responsible for architecting, deploying, maintaining, and supporting infrastructure platforms across public, private, and hybrid cloud environments. The team owns core platform services, including Kubernetes, Infrastructure as Code, CI/CD platforms, and GitOps tooling, and supports both data centre and cloud-native deployments.In addition to core platform responsibilities, this role will focus on intelligent automation and applied AI use cases to reduce operational toil, improve reliability, and accelerate incident response across the SaaS platform.Here is how, through this exciting role, YOU will contribute to BMC's and your own success:* Support, maintain, and optimize private and public cloud deployments across AWS, Google Cloud, Oracle Cloud, and other IaaS platforms.* Maintain and support all platform deployment software including Kubernetes, Rancher, OKE, GKE, and EKS.* Design, develop, and maintain automation using Terraform, Jenkins, ArgoCD, and Ansible.* Write and maintain automation and tooling using Python and/or Go.* Deploy and operate data center environments across bare metal, virtualized, and cloud-based infrastructure.* Provide architectural input for capacity planning, performance management, data center rollouts, and consolidation initiatives.* Design and implement AI-assisted automation to streamline operational workflows, including:* Intelligent alert enrichment, correlation, and noise reduction* Automated runbooks and self-healing workflows* AI-assisted troubleshooting and incident summarization* Integrate LLM-based capabilities into existing platform tooling, CI/CD pipelines, and ChatOps workflows (Slack/Teams) where appropriate.* Partner with SRE, Ops, and Platform stakeholders to identify high-impact automation opportunities and drive measurable operational improvements.* Ensure all automation and AI-enabled solutions are secure, reliable, auditable, and production-ready.
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