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Shape the future of JPMC Employee Experiences with digital solutions that solve key business problems & deliver best-in-class user experiences.
As an Experience Design Lead in Employee Experience Design, you will play a pivotal role in shaping the Employee Experience across JPMC. You will lead strategically important initiatives and develop new solutions that anticipate employee needs, solve for business challenges and raises the collective maturity of our design practice. As a senior individual contributor, you’ll exemplify cross-functional team collaboration, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall experience.
In this role, you’ll be responsible for leading the design and delivery of digital and service experiences for JPMC’s employees across the globe for products, platforms, and technology supported by our HR function. You’ll be involved in every step of the process – defining product and features, presenting to executives and stakeholders, and delivering concepts, prototypes and detailed design. You’ll do this seamlessly by exemplifying great collaboration across disciplines (product, engineering, accessibility, and research) modeling a growth mindset, and being a team player to peers and partners. The launch of these net new digital experiences will enable JPMC to attract, hire and develop top talent, deepen career satisfaction, and equip employees with modern smart tools that make their day-to-day work more efficient.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.