DevOps Software Engineer III

JOB DESCRIPTION

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a DevOps Software Engineer III  at JPMorgan Chase within Consumer & Community Banking, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identify and analyze operational pain points and inefficiencies, proactively designing and implementing automated solutions to streamline processes and enhance developer productivity.
• Designs, develops, automates, and troubleshoots with consideration for upstream and downstream systems and technical implications
• Develop and implement effective systems that empower developers to innovate while ensuring adherence to firm policies and regulatory requirements
• Monitor system performance and troubleshoot issues using tools like Splunk, Dynatrace, and Grafana.
• Provide hands-on production support, resolve incidents promptly, and perform root cause analysis to prevent future occurrences.
• Participate in on-call rotations to ensure 24/7 system availability
• Applies technical troubleshooting to break down solutions and solve a range of technical problems
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Oversee the administration and provisioning CI/CD infrastructure, ensuring reliable performance, scalability, and security across the system.
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience in DevOps related roles
• Experience with continuous integration and continuous delivery tools like Jenkins, Bitbucket, or Terraform and Application Resiliency & Security.
• Experience with system administration and automated provisioning
• Experience in logging, monitoring and observability tools such as Splunk, Dynatrace, and Grafana.
• Hands-on experience in production support and incident management and developer support
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Proficiency in Python and Shell Scripting
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• macOS administration and management
• Mobile application development
• Exposure to cloud technologies
• Experience working in highly regulated industries

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.