Internal Audit Associate Team - Program Manager

JOB DESCRIPTION

Join us in a dynamic role where you will drive the effective management of the Internal Audit Associate Team resources, ensuring seamless audit delivery and impactful collaboration across business units. You will play a key part in shaping our team’s success and supporting our mission to deliver excellence.

As an Internal Audit Associate Team Program Manager, you will collaborate with Talent Leads and line of business leadership to optimize resource utilization and support audit delivery from planning through execution. You will leverage your strategic thinking and data analysis skills to deliver actionable insights, resolve scheduling conflicts, and ensure a smooth onboarding experience for new joiners. Your ability to adapt, communicate, and provide excellent service will be essential to your success.

Job Responsibilities:

• Maintain accurate people data and produce recurring reports on Associate Team metrics, including demand, supply, and utilization.
• Engage with senior management and line of business stakeholders to review reports and resolve issues.
• Produce monthly reporting for Talent Lead checkpoints covering recruiting, scheduling, and performance metrics.
• Ensure smooth onboarding for new joiners, escalating issues as needed.
• Oversee scheduling and time booking tools, escalate delinquency, and coordinate follow-ups.
• Monitor employee activity on HR platforms, delegate tasks, escalate exceptions, and manage leave updates and reporting.
• Coordinate learning and performance development initiatives, escalating as needed.
• Drive communication and collaboration across line of business Audit teams.

Required qualifications, capabilities, and skills:

• 7+ years of relevant experience 
• Proven ability to lead and manage complex programs or projects, delivering results across business units 
• Proficiency in data analytics, with the ability to interpret models and provide insights for program execution.
• Experience in conflict management, facilitating discussions, and creating collaborative solutions.
• Strategic thinker, able to use data to evaluate scenarios and collaborate on strategy development.

Preferred qualifications, capabilities, and skills:

• Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
• Ability to foster a culture of innovation through creative problem-solving and adoption of new technologies.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.