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hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate on the One Chase Experience Platform team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, you will create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, you will align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
This position will design experiences and services that support the development of the JP Morgan Private Client offering. The Private Client offering serves affluent households by providing concierge banking, personalized wealth advice, and access to the best of JP Morgan Chase. In this role, you will collaborate with cross-functional teams to create solutions that attract and engage affluent customers across all business channels. The team will focus on delivering seamless, high-touch experiences in human, digital, and retail environments. Your work will help acquire new clients and deepen relationships with existing ones, ensuring our affluent customers receive exceptional service at every touchpoint.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.