In Life Store & XSUS Product Owner

Role Overview
As an In Life Store & XSUS Product Owner, you’ll support the delivery of best-in-class digital journeys
across our web and app platforms. You’ll work closely with design, development, commercial, and
analytics teams to define product requirements, prioritise backlogs, and ensure we’re delivering
experiences that meet customer and business needs.
This is a great opportunity for someone with some product ownership experience looking to grow in a
large, agile digital environment.

Key Responsibilities
Product Development & Discovery
 Support the development and refinement of the In Life product roadmap in line with business
priorities.
 Gather and articulate customer needs, user insights, and market trends to shape feature
development.
 Collaborate with stakeholders to translate high-level goals into detailed product requirements
and user stories.
Backlog Management & Delivery
 Own and maintain the product backlog, ensuring stories are prioritised based on value and
feasibility.
 Work closely with UX/UI designers, developers, QA, and analysts to deliver clear, actionable
requirements.

 Participate in sprint planning, reviews, and retrospectives to support agile delivery practices.
Collaboration & Communication
 Act as the point of contact for your product area, aligning cross-functional teams on objectives
and progress.
 Communicate roadmap updates and key decisions to stakeholders at various levels.
 Use data and performance insights to inform prioritisation and continuous improvement.

What We’re Looking For
Experience
 Experience in a Product Owner or Product Manager role within a digital, customer-facing
environment.
 Experience working in Agile teams (Scrum or Kanban).
 Exposure to eCommerce, digital sales, or subscription-based business models is a plus.
Skills
 Strong understanding of digital customer journeys and web technologies.
 Ability to analyse data and customer feedback to make informed product decisions.
 Comfortable breaking down complex features into clear user stories and acceptance criteria.
 Confident communicator with the ability to engage both technical and non-technical
audiences.
 Awareness of commercial KPIs and the role product can play in improving performance.
 Basic technical understanding (e.g., APIs, CMS, tagging, integration points) is beneficial.
Mindset & Attributes
 Curious, proactive, and customer-obsessed.
 Collaborative team player who thrives in a fast-paced environment.
 Comfortable navigating ambiguity and finding a way forward.

Qualifications
 Bachelor’s degree or equivalent experience in a relevant field (e.g., Business, Digital,
Technology).
 Agile certifications (e.g., CSPO) are a bonus but not essential.