Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

The Global Financial Crimes Compliance (GFCC) group is part of the Global Risk and Compliance (GRC)  organization.  GFCC defines and drives the transformation and modernization of Financial Crimes risk management capabilities across the company’s technology platforms.  This position plays a central Product Manager role in envisioning and design of next generation Financial Crimes Compliance Capabilities.

This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming feature requirements, prioritization, status tracking and reporting, defining process SLAs and controls.

The PM manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in Financial Crimes Risk Management (FCRM) American Express Technologies (AET) as well as external experts to arrive at the best design/solution and oversee its execution.

• Translate needs of business owners/stakeholders and deliver on the Product roadmap
• Collaborate with cross-functional partners across Financial Crimes Risk Management (FCRM) and American Express Technologies (AET) to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision
• Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization
• Drive enhancement of end-to-end customer facing processes that support financial crimes risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise
• Run ad hoc analytics in support of the capability development
• Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements

Required:

• Minimum of Bachelor’s degree required. 
• Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
• Ability to communicate and interact effectively with internal and external stakeholders at all levels
• Demonstrated ability to think outside the box and design industry leading solutions

Preferred Qualifications:

• Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study
• Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives
• Demonstrated leadership in UI/UX design, including proficiency in designing user interfaces and enhancing user experiences
• Experience on working with unstructured and structured Data and data languages GCP,SAS/SQL/Hive, Python
• Deep and broad expertise in financial risk management encompassing knowledge of processes and systems
• Knowledge of anti-money laundering, anti-corruption, sanctions screening, or experience in another core credit risk management function

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.