Senior Associate, Portfolio Management & Execution – Banking Payments

JOB DESCRIPTION

Join us to shape the future of Banking Payments through strategic leadership and innovative product management. Make a direct impact by driving new initiatives and building strong partnerships in a dynamic, collaborative environment.

As a Senior Associate of Portfolio Management & Execution in Banking Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for assisting with prioritization, planning, and delivery of valuable capabilities with efficiency, speed, and quality. You will foster strong relationships with internal and external stakeholders as the main point of contact for your partners, and manage the Banking Payments area product portfolio, including new feature launches and technology refreshes.

 Job responsibilities

• Assist Product leads to develop and maintain a comprehensive strategy and roadmap for area product that incorporates our enterprise objectives and industry trends.
• Serve as the end-to-end program management lead for strategic initiatives impacting your portfolio. 
• Build the framework and track the health of the overall roadmap for the products you support.
• Support Release management and delivery
• Serve as a POC for JIRA and agility 
• Provide regular updates to internal and external stakeholders and escalate issues timely and effectively.
• Foster strong relationships with stakeholders, including partner teams, dependent product teams, technology, and operations, ensuring mutual goals are met.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in program management or a relevant domain area.
• Strong Agile project management skills with the ability to manage multiple initiatives simultaneously.
• Knowledge of Agile frameworks and tools like JIRA
• Excellent communication and interpersonal skills, with the ability to build and maintain strong partner relationships.
• Advanced knowledge of the product development life cycle.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Preferred qualifications, capabilities, and skills

• Demonstrate prior experience working in a highly matrixed, complex organization.
• Knowledge of the financial services industry and regulatory environment.
• Experience in managing partner/client engagements and expectations.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.