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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Lead DevOps Engineer is responsible for designing, implementing, and maintaining scalable, secure, and automated infrastructure and deployment pipelines. This role ensures adherence to Lumen’s standards for CI/CD, cloud governance, and secure software delivery while driving operational excellence through automation, monitoring, and incident response. The position requires leadership in guiding DevOps practices across teams and mentoring engineers.
1. CI/CD and Automation
•Design and maintain enterprise-grade CI/CD pipelines following Lumen’s secure Software Development Life Cycle (SDLC) and compliance standards.
•Implement Infrastructure as Code (IaC) using tools like Terraform and Ansible for consistent, repeatable deployments.
•Automate build, test, and deployment processes to improve speed and reliability.
2. Cloud and Infrastructure Management
•Manage multi-cloud environments (AWS, Azure, GCP) in alignment with Lumen’s cloud governance policies.
•Optimize infrastructure for cost, performance, and security.
•Ensure compliance with change management and production deployment standards.
3. Reliability and Monitoring
•Establish observability practices (metrics, logging, tracing) and maintain dashboards for system health.
•Define and enforce error budgets and Service Level Indicators/Service Level Objectives (SLI/SLO) based on Site Reliability Engineering principles.
•Lead incident response and on-call rotations, ensuring adherence to Lumen’s incident management and escalation policies.
4. Security and Compliance
•Integrate security controls into pipelines (DevSecOps) and enforce vulnerability scanning and remediation.
•Ensure compliance with regulatory and internal security standards.
5. Leadership and Collaboration
•Mentor junior DevOps engineers and foster a culture of continuous improvement.
•Collaborate with software engineering, QA, and operations teams to align DevOps practices with business goals.
•Drive adoption of best practices for deployment frequency, change failure rate, and Mean Time to Resolution (MTTR) (DevOps Research and Assessment: DORA metrics).
o Bachelor’s degree in computer science, DevOps Engineer, or a related field. A master’s degree is preferred.5–8 years of professional experience in DevOps development, including leading teams and managing complex projects.
Technical Expertise:
oStrong proficiency in CI/CD tools (Jenkins, GitLab CI, Azure DevOps).
oExperience with IaC (AWS CloudFormation, Ansible, etc.) and container orchestration (Kubernetes).
oKnowledge of cloud platforms (AWS, Azure, GCP).
•Leadership:
o Proven ability to lead cross-functional teams and mentor engineers.
•Industry Standards:
oFamiliarity with SRE principles, DORA metrics, and DevSecOps practices.
Preferred Qualifications
•Certifications: AWS Certified DevOps Engineer, Azure DevOps Expert, or equivalent.
•Experience in large-scale enterprise environments
Bonus Structure
Requisition #: 340515
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
hackajob is partnering with Lumen Technologies to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.