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hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Base Pay/Salary
New York,NY $122,550.00-$201,000.00; Eden Prairie,MN $109,250.00-$177,500.00
Job Description
Chase Connected Commerce department serves customers with digital experiences beyond our core financial products by focusing on customer experiences in Travel, Loyalty, Offers, and Partner Benefits, leveraging the best-in-class Chase payments and lending products. The Partner Travel Product team, part of the product organization under Chase Travel, focuses on growing the 3rd party client travel business and enhancing the entire travel experience for our clients’ customers.
As the Product Manager in Chase Travel you will drive the Partner Travel product strategy by leveraging your expertise in travel, product management, and agile methodologies within one of the world’s leading financial organizations. You will engage with team(s) (comprised of software engineering, infrastructure development, architecture, servicing) to advance the product’s vision and strategy to satisfy customer need. You will leverage industry insights, data and analytics and business needs to develop and manage a “roadmap” of initiatives over time while ensuring appropriate utilization of core platform products.
Job Responsibilities
Owns and manages the delivery of product roadmap for specified area of focus, across web and mobile
Serves as the subject matter expert for product domain – evaluate and document requirements from internal and partner development teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders globally
Utilizes Agile methodologies and tools like JIRA and Confluence to manage and track projects
Develops requirements, epics, and user stories to support Partner product initiatives
Analyzes and evaluates product metrics to ensure alignment with time, cost, and quality targets
Conducts user research, journey mapping, and market analysis to inform the strategic roadmap
Effectively communicates the impact of Partner Travel initiatives to the overall business senior stakeholders
Drives senior level strategy discussions at all levels in determining the product roadmap
Manages product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmap
Partners with internal and external teams (client, product, design, technology, analytics, risk, legal, compliance, ops, servicing, marketing, …) on prioritization and development of product features
Required Qualifications, Capabilities, and Skills
A minimum of 7+ years in Product management role building large scale enterprise product/systems or products at scale in a Product, or Travel related field
Minimum of 3 years of people leadership experience.
Experience moving technical products from inception to delivery and an ability to articulate the impact
Ability to manage tight delivery timelines and exhibit calmness under intense pressure, Comfortable navigating through ambiguity and change
Be a strategic thinker that demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different locales
Proven end-to-end problem-solving skills with the ability to solve large, complex business problems, obtain consensus and enhance organizational transformation
Data-focused decision making and quantitative analysis skills, Attention to detail and ability to manage multiple tasks and priorities simultaneously
Excellent communication skills for effective interaction with business and technology stakeholders
Preferred Qualifications, Capabilities, and Skills
Candidate from a Travel or Financial Services background preferred
Certifications in Agile methodologies would be an advantage
Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.