Product Director - Generative AI Services

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in the Generative AI Services, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Develop and communicate a strategic vision for Generative AI Services that aligns with the firm's overall goals and can be leveraged across all business units and departments. 
Lead cross-functional teams to ensure alignment and buy-in for the strategic initiatives across the firm. 
Create strategies that are scalable and applicable across various departments, ensuring they address the diverse needs of different parts of the firm 
Anticipate future trends and challenges in AI and data analytics, and innovate strategies to keep the firm at the forefront of technological advancements 
Effectively communicate the strategic vision to all levels of the organization, influencing and inspiring stakeholders to adopt and support the strategy 
Define success metrics and evaluate the impact of the strategy across the firm, encouraging continuous improvement and adaptation based on feedback and performance data 
Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Excellent leadership and collaboration skills, with the ability to positively influence and inspire technology teams and stakeholders  
Demonstrated ability to craft and lead firm-wide strategies that drive value and innovation.
Able to balance short-term goals and long-term vision in highly complex environments
Expertise on the AI lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring  
Expertise in Cloud computing and architecture  
Hands-on experience building or using LLM solutions.
Experience in any of Supervised Fine-Tuning (SFT), and Reinforcement learning with human feedback (RLHF), RAG, Observability, LLM Evals, and Agents.  
Preferred qualifications, capabilities, and skills

Recognized thought leader within a related field
Experience in developing and implementing strategies that have been successfully leveraged across a large organization
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.