Cloud Engineer

Job Title: Cloud Engineer  
Location: [Office Location / Hybrid / Remote]  
Department: Cloud  
Responsible to: Head of Cloud  
Totalmobile is a Field Service Management (FSM) provider passionate about making   
work and the lives of mobile workers better. We are the UK leader with about 400 staff   
across the UK and Ireland, and we support over 1,000 organisations and 500,000   
workers to transform the delivery of field services and experience an exceptional   
return on investment.  
We are the UK leader as we have an integrated product suite within FSM that has been   
crafted together through organic growth and eight strategic acquisitions over the last   
five years. This has made us one of the fastest growing software companies in the UK.   
Recently we have been expanding into Australia and the Nordic territories.  
This is Cloud Engineer position ensures the delivery of strategic technology tasks and   
projects. The role requires an open mind to cover new technologies and to assess the   
advancement and key items that could benefit from key strategies such as Automation   
and cost efficiencies. Be the technology pillar for the Team lead to cascade requests,   
changes, problems, root cause analysis and incidents, to ensure effective sprints and   
stabilization across an Azure cloud platform environment.  
Key Responsibilities:  
• Monitor the cloud systems and help shape how best practice can be applied  
• Work with development and helpdesk to troubleshoot issues  
• Document Fixes and mentor junior team members  
• Work closely with other teams to offer guidance in infrastructure movement   
and best practice  
• Work on a direct level with ARM/BICEP, compute, storage and network systems   
configuration  
• Set up configurations for new installations  
• Mentor and advise other engineers in the team  
• Manage and Monitor Azure Infrastructure and strive toward a “single pane of   
glass” model of observation  
• Working in the Platform Services group you will help inform cloud strategy and   
manage the adoption process  
• Work closely with the security teams to integrate security to best practice and   
required level of governance
• Have an in depth understanding of IAC tools such as ARM or BICEP.  
• Deep understanding how to develop and deploy cost effective and performant   
infrastructure based on rightsizing and autoscaling technologies.   
• In-depth working knowledge of Azure services such as Azure app services, Azure   
SQL, App Gateways, Azure Front Door, storage accounts and Azure Container   
Instances  
• Build infrastructure solutions with high availability and redundancy in mind  
Key Skills and Experience:  
• IAC tools such as ARM or BICEP.   
• Knowledge of Azure services and where/how they are best implemented  
• Experience architecting DevOps infrastructure (both building new and   
maintaining existing)  
• Experience continuously deploying to a production environment  
• Experience with at least one scripting language (Powershell, Python, Azure CLI)  
• Experience architecting and implementing highly available solutions   
Desirable:  
• Azure Professional Certification – ideally minimum of AZ-104  
• Experience working in team spanning multiple products and technologies  
Here at Totalmobile, we want all of our employees to feel valued, appreciated, and free to be   
who they are at work. We are committed to an inclusive workforce that fully represents   
many different cultures, backgrounds and viewpoints. We are dedicated to supporting   
inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities,   
sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their   
development at all stages in their journey with us.  
An Equal Opportunity Employer