Cloud Operations Specialist

Role: Cloud Operations Specialist
Location: London (Oxford Circus)
Hybrid: 1-2 days per week in the office

About Monument Technology Limited 

In building its core UK banking business, Monument has developed an open,
scalable, cloud native and world-leading banking technology platform, the third pillar
of the Banks’ strategy, which has allowed it to make significant inroads fast into the
asset-rich, time-poor, and under-served mass-affluent market. The platform was
designed from the start to be modular, flexible and extendable into other banking
products and channels which also makes it easy to power other banks and to travel
globally. 
Monument has received significant inbound interest from local and legacy players
worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and
has established a Subsidiary business, Monument Technology Limited to take
advantage of the opportunity and to unlock the value in our platform through
licencing and partnerships around the world. 
Monument Technology provides everything needed to build and run a bank with an
open, configurable, end-to-end, banking platform as a service which uses best-in-
class components to empower small and medium-sized banks around the world to
thrive in the digital age. Our plug-and-play model eliminates the risk and complexity
of legacy software, enabling our clients to rapidly deploy, scale and innovate at a
fraction of the cost. From front end mobile apps, through core banking and CRM to
the general ledger and a data lake, the platform can be consumed in whole (“bank in
a box”) or in part as required. 
Our technology stack has gained positive attention from multiple players globally and
over the past 12 months we have engaged and continue to engage in meaningful
discussions and over the coming months, we will prioritise empowering business in
the UK and Neo Banks globally to revitalise their existing technology stacks and to
develop innovative new platforms. 
Our dynamic integration frame and architecture allows the platform to scale globally
with many components adaptable to other geographies.  

HOW YOU’LL MAKE AN IMPACT

MONUMENT - PUBLIC INFORMATION

 Have a hands-on approach to configuring, managing, and administering the
cloud platform and with a view to extending it across multiple cloud providers,
focusing on supporting development teams and customers using the platform
 Working collaboratively with onshore and offshore Technology teams to
champion and drive good DevSecOps, infrastructure, and security practices
 Manage and optimise our AWS environment, with advanced knowledge of
AWS services and third-party tools, providing expertise to support teams
responsible for operations
 Lead cloud operations projects to ensure the correct design and delivery of
operations requirements
 Provide review and recommendations for AWS related changes, releases,
and new functionality; act as a liaison between development teams and
infrastructure operations for cloud-related tasks and escalations
 Ongoing improvement to the operational position of our AWS environment,
leveraging automated scanning and monitoring tools, including for operational
resilience as well as working with third party security product and penetration
testing providers
 Maintain cloud operations aligned to ITIL standards and established best
practices, demonstrating a good working knowledge of current and future
trends in cloud infrastructure and DevSecOps tooling
 Lead internal and external audit reviews and ensure compliance with audit
and regulatory requirements
 Provide support for SaaS applications and third-party services such as
Salesforce, Mambu, Glia, and Nice Actimize
 Facilitate engagement with second and third-line support for the Technology
team working with a managed application support team and a managed
Security Operations Centre
 
WE LOOK FOR PEOPLE WITH
 Extensive experience managing AWS environments and services like
CloudWatch, CloudTrail, Kubernetes, GuardDuty, Control Tower, WAF,
Route53, and DNS configurations
 Experience with DevOps tools and practices, including CI/CD pipelines using
CloudFormation, Terraform, Jenkins, Bitrise, and maintaining code quality
through Sonar

MONUMENT - PUBLIC INFORMATION

 Expertise in Microsoft 365 Global Administration, including configuring
Exchange, SharePoint, Teams, Users, Groups, Endpoint Manager, and Entra
ID (Active Directory), with a strong emphasis on security and compliance
 Solid understanding of ITIL principles, with experience in managing incident,
change, problem, and release lifecycles
 Experience with DevOps tools and practices, including CI/CD pipelines, in
Agile environments, collaborating closely with Product Owners and
Engineering teams
 Some financial services experience is required; Experience with Banking
SaaS applications such as Salesforce, Mambu, Glia, and Nice Actimize is
desirable though not essential
 Excellent communication, problem-solving, and presentation skills