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Product Delivery Manager – Workflow Services

Plano, TX, US
Up to $170,000/ year
Product Manager Change Manager Delivery Manager
Actively hiring

Product Delivery Manager – Workflow Services

JPMorganChase
Plano, TX, US
Up to $170,000/ year
Product Manager Change Manager Delivery Manager
JPMorganChase
Actively hiring

hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 
  • Base Pay/Salary: Plano, TX; Chicago,IL $104,500.00-$170,000.00

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

 
As a Product Delivery Manager in Workflow Services, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

 
Job responsibilities
  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Strengthen our existing partnerships and enable a clear path to production for new partner apps while providing consistency in design, maximizing code reuse, and improving speed to production through AI-driven automation and insights
  • Provide Business Partner Consultations to support partner innovation, dependencies, and cross-impacts, leveraging AI/LLM tools to enhance decision-making and streamline processes
  • Simplify Support Model & Intake Process to increase speed to market for production incidents, enhancements and new workflow solutions
  • Implement Standards & Best Practices to establish and enforce application consistency, performance and workflow optimization
  • Establish working relationships with project sponsors, business stakeholders, technology, Subject Matter Experts (SMEs), Design Team and other functional partners to provide/complete required project documentation (process flows, roadmaps, gap analysis, procedures, test scripts, etc.)
  • Assist in partner operational readiness assessments, testing execution, communications, onboarding, production deployment & post-implementation support
  • Drive strategic designs for configurable components to maximize reuse, maintain the Product Catalog, oversee partner contributions to the framework, communicate and demo features along with the process for teams to leverage them across workflows
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies 
Preferred qualifications, capabilities, and skills
  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Familiarity with AI/LLM technologies and their application in business processes with a willingness to learn and adapt to new tools and methodologies

 
 
 
 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

hackajob is partnering with JPMorganChase to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

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