Solution Engineer

Role: Solution Engineer
Location: London, Oxford Street
Workplace: Hybrid - 1 day per week in the office (Mondays)

About Monument Technology

Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology takes the proven, end to end platform developed for Monument Bank, the leading bank for the mass affluent, and makes it available to financial institutions in the UK and globally as a licensed Banking Platform as a Service.

Our platform is a full-stack 'bank or building-society-in-a-box', delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution (“Bank-in-a-Box”).

Monument Technology provides everything in one solution, taking care of all third-party contracts and integrations as well as ongoing maintenance and future platform enhancements - all for one annual licence fee, allowing our customers to embrace the most modern technology available, without any of the complexity.

How You'll Make An Impact

• As a Solutions Engineer at Monument Technology (MTL), you will work with as part of the commercial team to prepare and present solutions to clients: from preparing demos, assisting with proposals, requirements analysis during discovery and supporting the internal product and delivery teams during implementation as required.
• You will get the opportunity to work with different types of Banks, Building Societies and FinTech companies, from new entrants launching new propositions to financial institutions looking to transform their systems, while applying your banking and technical knowledge to help guide them through the MTL journey
• You will closely interact with our clients to understand the customers' strategic and operational needs, prepare solution materials, conduct product demonstrations, run support discovery sessions with SME’s and any other work required to help the clients understand Monument Technology and what it means to their business
• You will get the opportunity to work closely with our partners to understand their offerings, how they fit in our BPaaS platform and advise customers and prospects on which partners deliver within the platform
• You will work closely with our delivery team, transitioning new projects into implementation as well as working with the product team to develop a detailed understanding of the platform capabilities and any new features, changes or enhancements

What You'll Bring

• Proven experience working in the banking or FinTech industry and deep knowledge of consumer lending, deposits products and operations, current accounts.
• Previous experience in a pre-sales / solutions engineering role in a SaaS offering
• Experience in banking, ideally retail banking across Savings and Mortgages
• Experience in responding to formal proposal procedures such as: Requests for Information (RFI) and RFPs
• A consultative mindset of listening, understanding and anticipating customer needs
• Customer facing experience and ability to influence Executive Level audiences

Our Culture And Values

Our culture and values align with our mission to truly understand and offer exceptional service to our customers.

The Monument Technology team are all here because we are passionate about building so much more than a than a technology company serving financial institutions.

We will be known for our integrity, attentiveness, sense of community and innovation. We build strong relationships through trust and a keen eye for detail. Our commitment and collaboration deliver an attentive and outstanding service offering. All combined with our community, both internal and external, our approach to diversity and our pursuit for innovation, we will help our customers and colleagues to do more and be more.

Benefits

• 28 days Annual Leave, plus bank holidays
• Growth shares allocated after passing probation (6 months of service)
• Enhanced Pension
• Private medical insurance with family cover
• Access to private GP & Physio care
• Private Dental & Optical cover
• Salary sacrifice schemes including 'Cycle to Work' and Electric Car Scheme
• Free coffee, fresh fruit, snacks & drinks provided in the office