JOB DESCRIPTIONWe are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank.
As a Product Portfolio Operations Manager in Corporate and Investment Banking operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.
The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs. This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.
Job responsibilities- Identifies and champions AI solutions that elevate key business metrics and create new growth opportunities.
- Converts user and business needs into clear strategies and actionable requirements.
- Develops and manages Roadmaps and PRDs, ensuring alignment with business goals.
- Lead a project team of engineers, designers, analysts, and front-office business leads through technical and non-technical decisions all the way to launch.
- Confidently present product vision and strategy, drive cross-company alignment, and secure buy-in from senior leadership
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
Required qualifications, capabilities, and skills- 5+ years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Bachelor’s degree or equivalent practical experience
- 2+ years of experience in a company with strong product management culture
- Experience driving the full product lifecycle for products, writing product documents, and leading tech teams from idea to alignment and through execution and launch
- Familiarity with AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine-tuning, RAG, MCPs, and agentic frameworks
Preferred qualifications, capabilities, and skills- Advanced degree in Computer Science, engineering, or related field.
- Experience defining robust evaluation sets and leading teams through quantitative and qualitative evaluations and iterations to achieve reliable, high-quality delivery.
- Proven track record of delivering and launching successful products at scale.
- Experience leading tech transformation for large digital operations.
- Experience leading product development in highly complex, large-scale back-end environments.
ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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