Data Owner Executive Director - Connected Commerce

Join us as an Executive Director, Connected Commerce Data Owner, where you'll lead data-driven innovation to enhance the Chase customer experience. This role offers career growth and the opportunity to make a significant impact on our business.

As a Data Owner Executive Director within the Connected Commerce Data Owner team, you will be an engaging leader passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. You will be critical to the firm’s agenda of enabling faster innovation through strategic data use while ensuring data quality and protection. Collaborate with product leadership to deliver data that meets business quality and safety requirements. Partner with Data & Analytics leads to drive business value through advanced analytics.

You will serve as a subject matter expert, coordinating between providers and consumers to ensure business data is understood, fit for purpose, and integrated into analytics platforms. You will also be accountable for identifying and mitigating data risks throughout the data life cycle in compliance with Firmwide policies and standards.

Job Responsibilities:

• Define and execute a strategy for product data development and delivery to support strategic business objectives, operations, advanced analytics, and reporting.
• Drive understanding of data use within the business and across functions through collaborative partnerships which also includes manage staff to execute data-related tasks.
• Identify and prioritize critical data scope, ensuring documentation and classification with metadata.
• Support Data & Analytics leads by identifying data for integration into analytics platforms.
• Establish expectations for data accuracy, completeness, and timeliness, coordinating resources to meet quality requirements.
• Prioritize resources to resolve data issues, maintaining consumer trust.
• Direct processes to identify, monitor, and mitigate data risks, including protection, retention, storage, use, and quality.
• Ensure compliance with Firmwide policies, standards, and procedures related to data integrity and protection.
• Develop and maintain relationships with data delivery partners and consumers, including senior leaders across functions.
• Drive teams toward execution milestones, mitigating risks and inefficiencies in the product development lifecycle.
• Demonstrate governance by tracking workstreams, managing initiatives, measuring KPIs, and ensuring successful deliveries.

Required Qualifications, Capabilities, and Skills:

• 10 years of industry experience in a data-related field.
• Deep subject matter expertise in business or data management.
• Experience managing delivery across multiple workstreams with varying timelines and job functions.
• Bachelor’s degree required,

Preferred Qualifications, Capabilities, and Skills:

• Master’s degree preferred.
• Expertise in data management, governance, big data platforms, or data architecture.
• Excellent interpersonal and leadership skills with the ability to influence at all levels.
• Understanding of Agile technological development methodology.
• Strong written and verbal communication skills, with the ability to articulate complex technical concepts to senior audiences.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans