Systems Management Analyst

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Build, configure, and maintain Epic Beaker (CP and/or AP) to support laboratory workflows.
• Collaborate with pathologists, lab technologists, and clinicians to gather requirements and optimize system functionality.
• Support integration of Beaker with laboratory instruments, middleware, and other Epic applications.
• Troubleshoot issues, perform system maintenance, and provide end-user support.
• Participate in system implementations, upgrades, testing, and validation activities.
• Develop documentation, workflows, and training materials for clinical and IT staff.
• Ensure compliance with regulatory standards (CAP, CLIA, HIPAA, etc.).
• Partner with project managers to deliver Epic-related initiatives on time and within scope.

What are the reasons to consider working for UnitedHealth Group?   Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in information systems, Clinical Laboratory Science, or related field of experience OR Undergraduate degree and 2+ years of experience supporting Epic or other LIS systems in a healthcare environment
• Epic Beaker Certification: Clinical Pathology and Anatomic Pathology 
• 2+ years of experience in clinical laboratory workflows and compliance requirements
• Advanced level of proficiency in analytical, problem-solving, and communication skills

Preferred Qualifications:

• Experience in Beaker AP
• Experience with instrument and middleware integration such as Safetrace, Data Innovations, RALS and ISTAT
• Applicants should be comfortable with CP, AP, Rules, and Instrument Configuration  
• Clinical Lab experience as a medical technologist or CA CLS (Clinical Lab Scientist) is very helpful and strongly preferred
• Prior involvement in Epic implementations, upgrades, or optimization projects
• Additional Epic certifications (e.g., Bridges, Orders, Ambulatory, Inpatient)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.