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Boston, MA | Salary: $90,000 - $110,000
What you’ll do:
As a UX Researcher at Zipcar, you will conduct quantitative and qualitative research in support of our product strategy and roadmap. You’ll solve complex problems through generative and evaluative research, work with cross-functional teams to design new products and experiences and serve as the voice of the customer across our organization.
What you’ll love about being a Zipster:
· Lead impactful research end-to-end: Plan and execute generative and evaluative studies from start to finish, including scoping, recruitment, data collection, analysis, and delivering actionable insights.
· Champion the user experience: Deeply understand our user needs, behaviors, and emotions by applying a variety of research methods and leveraging customer experience metrics.
· Collaborate cross-functionally: Partner with designers, product teams, and data scientists to ensure user insights shape design decisions and business strategy.
· Create a culture of curiosity: Involve colleagues across the organization in the research process and offer ways to connect with our members firsthand.
· Strengthen our UXR practice: Help grow our research capabilities and contribute to the evolution of our team’s vision and impact.
What drives success for a UX Researcher:
· 3+ years of research experience: You’re an empathetic, passionate researcher with a deep specialization in UX research and a broad set of skills across quantitative and qualitative research.
· Engaging storyteller: You have a talent for turning insights into compelling narratives, communicating clearly and effectively through writing and presentations tailored to a range of audiences.
· Collaborative team player: You thrive in cross-functional teams and enjoy building strong, positive relationships with colleagues across disciplines.
· Lifelong learner: You’re naturally curious, open to feedback, and constantly seeking out new knowledge to grow your skills and tackle new challenges.
· Impressive portfolio: Your research portfolio showcases thoughtful, impactful work demonstrating your process and influence on product decisions.
· Bonus points if you’re a Zipcar member or a member of another car-sharing solution!
hackajob is partnering with Avis Budget Group to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.